Quality Assurance (Qa) Analyst

Customink Fairfax , VA 22038

Posted 2 weeks ago

Custom Ink, the leader in custom apparel for groups and communities, is all about bringing people together. That's what inspires our innovative online platform, world-class customer support, and award-winning work environment. With 1,600+ team members ("Inkers"), we are passionate about the success and well-being of our team and have earned frequent recognition as a top workplace from such organizations as Fortune Magazine and The Washington Post. Our customers are counting on us to come through for them, and that's important to all Inkers - no matter what role they're in.

How you'll make a difference:

You'll be part of our Technology Platforms team and ensure that applications used by our teams and customers alike are modern, powerful, and deliver on our promise of a WOW! experience for both our team and customers. Millions of Custom Ink customers and hundreds of team members interact with our tools and so you're work will ensure those interactions are seamless and intuitive. You'll be a significant contributor in the Tech-platform QA team , delivering quality products by thorough testing and follow QA best practices and standards.

What you'll do:

Our Technology Platforms team works proactively to solve challenges associated with a growing, high-volume, customer-driven ecommerce and retail business. In this role, you'll develop and execute test strategies for ecommerce related programs. You'll work independently, while also collaborating with our Project Managers, Engineers, and QA Manager to help develop, execute manual and automated test cases based on a published set of technical requirements.

You'll engage in test preparation like test case writing, identifying edge cases, incorporate updates to documents to stay current, while adhering to QA best practices in test case writing, execution and defect logging/tracking and other documentation processes. You'll also serve as a point of contact for production tickets, conduct research, triage appropriately and follow up until closure of an issue.

This is an ideal position for someone who enjoys the rhythm of agile, test-driven development cycles and the rewards that come with delivering technology that has instant impact on a growing business.

How you'll be measured:

  • You are a contributor to our culture and are a trusted member of the Technology Platforms team

  • You consistently commit to delivering quality products and improving efficiency

  • You complete your assigned tasks in a timely manner. You work hand in hand with Engineering and stay proactive with test preparations to kickoff testing as the code is available

  • You demonstrate ownership of solutions delivered by troubleshooting issues and provide support to Engineering team proactively as well as reactively

What we're looking for:

  • Track record of delivering high quality products/systems

  • 5+ years of experience with overall manual QA/manual testing

  • 1+ year of writing/execution of automated test script is a must

  • Experience in testing Web based applications

  • Ability to perform requirements analysis and create meaningful test cases, automated scripts

  • Testing main and alternate flows, complex business rules, database checks using SQL queries, cross browser and testing experience with mobile devices

  • Test case writing, defect logging/tracking and problem solving skills

  • Must have worked in Agile setups and have participated in Sprint Planning, Story grooming and Stand-Up sessions

  • Experience with software version control such as GIT and /or SVN

  • Experience with tools like JIRA, Zendesk and TestRail is a plus

In addition, you must share our company valuespracticing the Golden Rule, taking Ownership and driving and embracing Innovation.

Cover letters are strongly preferred when submitting this application. While cover letters are not required, they are highly valued. Custom Ink values individuality, so use your judgment and write to us in your own voice.

Lastly, please be sure to upload some sample test cases with your application.


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