Quality Assurance Process Improvement (Qapi) Coordinator - Healthcare

Grane York , PA 17405

Posted 4 months ago


QAPI Coordinator

Registered Nurse (RN) license preferred, but not required

Bachelor's Degree and healthcare experience required

Senior LIFE is an innovative home and community based Medicare and Medicaid funded program which provides all-inclusive healthcare services and support to seniors living in the community. Senior LIFE makes it possible for seniors to remain at home, enjoying the comfort and reassurance of familiar surroundings while receiving the care they need. Senior LIFE staff live the mission of the program. Our team is committed to partnering with our seniors to remain at home through promoting open communication and shared decision making while providing excellent care and services.


This QAPI Coordinator reports to the Executive Director, providing immediate access to upper level decision-makers and stakeholders.

Responsibilities include:

  • Developing and implementing the quality improvement program for Senior LIFE

  • Creating and rolling out an annual review and update of the center's quality improvement plan

  • Identifying and integrating quality indicators; implementing tracking and review of best practices center-wide

  • Monitoring the open action/complaints hotline weekly, plus analyzing high level incident reports, infection control log and survey deficiencies to identify areas of improvement

  • Managing all data and providing comprehensive analytics and reporting, as needed

  • Educating and training staff on all aspects of quality improvement

  • Monitoring all new and existing initiatives, providing comprehensive analyses and improvement ideas and integrating those concepts in the short- and long-term

  • Conducting monthly facility orientations and provider network audits

  • Providing comprehensive assessments and QI recommendations to the Senior LIFE board of directors annually


Beyond immediate in-center responsibilities, this coordinator will have significant alignment with external governing bodies, including work with national quality management agencies and initiatives along with DPW. He/she will also service as the chairperson of the QA-PI committee and sit on the Senior LIFE Fraud, Waste and Abuse Compliance Committee.

This role requires a high level strategic thinker, able to quickly and effectively assess and analyze a situation, and successfully communicate appropriate next steps. All candidates must have at least two years' experience in a healthcare capacity, with specific quality improvement work preferred. Additionally, applicants must have a bachelor's degree in a health-related field.


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