Quality Assurance Manager - Railcars

Greenbrier Dothan , AL 36301

Posted 1 week ago

Summary Description

The Quality Assurance Manager is responsible for leading the quality assurance program at the respective Greenbrier Railcar Services (GRS) facility). The Quality Assurance Manager implements and maintains processes in accordance with the GRS Quality Policies and Procedures, Association of American Railroads ("AAR"), Manual of Standards and Recommended Practices, Specification for Quality, and related AAR rules and technical standards. The Quality Assurance Manager is also accountable for achieving targets established for customer satisfaction and profitability by improving quality and service delivery. The Quality Assurance Manager is responsible for creating, reviewing, analyzing, accepting or rejecting, as applicable, reports for nonconformance data with a focus for continuous improvement. The Quality Assurance Manager must participate in AAR, FRA, Customer or Internal Quality Assurance facility audits and certification events.

Duties and Responsibilities

The essential duties and responsibilities are listed below.

  • Participates and supports established company Goals.

  • Leads Quality Team communication; ensures QA updates are rolled out at the facility.

  • Ensures implementation, oversight, and management of the Quality Assurance Program on a site level basis.

  • Ensures electronic management of employee qualification and certifications and records and reoccurring training to ensure compliance at all times.

  • Ensure electronic management of measure and test calibrated equipment and records to ensure compliance at all times.

  • Prepares for and represents the company and respective facility during internal audits, external audits (AAR, customer, etc.), and customer site visits.

  • Evaluates quality workload demands to determine adequate resource allocation to support facility Quality Assurance.

  • Ensures process nonconformance's (PNC) requiring Root Cause Corrective Actions (RCCA) are accurately entered, reported and processed in the Intelex PNC Application within the required 30 day timeframe.

  • Ensures all Final inspection nonconformance findings are reported within the Intelex Inspection App and scheduled for corrective actions.

  • Quarterly Analyzes process nonconformance data with a goal of identifying continuous improvement opportunities.

  • Communicates quality improvement opportunities to site production management, and partners with production management in leading changes to improve overall results.

  • Supervises and/or coordinates daily activities for Inspections.

  • Ensures adherence to GRS safety policies and procedures.

  • Recommends personnel actions for QA department including hiring, disciplinary action, performance management, promotions and other personnel changes;

  • Contributes to the overall performance from the standpoints of safety, quality, profitability

  • Performs and Manages in-process inspection and final inspection audits to ensure compliance with quality program.

  • Offers solutions when nonconformance's are found to ensure quality product and on time delivery.

  • Facilitates root cause and corrective action processes (RCCA) with cross-functional operations team

  • Identifies improvement opportunities for GRS procedures and practices and communicates details to the Corporate Quality leadership

  • Ensure all required customer regulatory and GRS standards, specifications and instruction are trained upon, understood maintained.

  • Evaluates, coordinates and schedules with the Plant Manager and Functional Leaders the quality training needs of employees.

  • Partners with and works with Plant Manager in unified leadership.

  • Performs other duties as required by Corporate Quality leadership

Knowledge, Skills and Abilities

To perform this job successfully, an individual must possess the following knowledge, characteristics, skills and/or abilities:

  • Proficient in computer software applications, including Word, Excel, Outlook, MS Visio, Intelex, Entrust, Syspro,
  • this is repeated below

Excellent oral and written communication skills with the ability to positively influence team members at all levels of the business

  • Ability to organize and prioritize tasks, and tasks of direct reports

  • Ability to develop and maintain positive working relationships and teamwork with proven leadership skills

  • Ability to pay close attention to detail

  • Ability to make independent judgments within scope of responsibility

  • Ability to perform training classes with a level of communication that facilitates different levels of learning.

In compliance with FRA regulations and AAR MSRP Section J, employees must successfully complete the following training and become certified within 90 days of hire or job transfer and on a three year recurring basis:

  • GRS Quality Assurance Program
  • GRS Hazmat, General Awareness, Function Specific, and Security Training (Tank Car Facilities)

Must successfully complete the following training and Understanding of:

  • Root Cause Corrective Action

  • AAR Basic Auditor's Course

  • NACE Level 1 as required.

  • Association of American Railroads Manual of Standards and Recommended practices, specifically Section J, Chapter 2, Quality Assurance Program.

  • Code of Federal Regulations, not all inclusive but specifically 49CFR 179.7 Quality Assurance Program.

  • FS Training of facility specific processes.

Education and Experience

  • High school diploma required; Experience in related railcar repair or manufacturing field preferred.

  • NACE Level 1 Preferred.

  • Familiar with DOT transportation regulations Specifically Code of Federal Regulations 49CFR.

  • Minimum of 5 years' leadership experience. Minimum of 3 years in a quality role.

  • Classes or training in quality programs, quality auditing or quality inspection preferred.

Physical Demands & Work Environment

  • Required to use personal protective equipment as environmental conditions dictate

  • Ability to work in all weather conditions including hot/cold, dry/wet and dusty conditions

  • Position is required to exert up to 50lbs of force occasionally

  • Travel is required approximately 15% of the time.

N (Not Applicable): Activity is not applicable to this occupation

O (Occasionally): Occupation requires this activity up to 33% of the time (0- 2.5+ hours/day)

F (Frequently): Occupation requires this activity from 33% - 66% of the time (2.5 -- 5.5+ hours/day)

C (Constantly): Occupation requires this activity more than 66% of the time (5.5+ hours/day)

Stand -- F

Reach Above Shoulder -- F



Walk -- F

Climb --O
12 lbs. or less -- F
10 lbs. or less -- F

Sit -- F

Crawl -- O
13 -- 25 lbs. -- F
11 -- 20 lbs. -- F

Handling/Fingering -- F

Squat/Kneel -- O
26 -- 40 lbs. -- O
21 -- 50 lbs. - O

Reach Outward -- F

Bend -- O
41 -- 100 lbs. O
51 -- 100 lbs. -- O


Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Quality Assurance Manager

Treehouse Foods

Posted 3 months ago

VIEW JOBS 1/3/2019 12:00:00 AM 2019-04-03T00:00 Employee Type: Full time Location: AL Dothan Job Type: Quality Job Posting Title: Quality Assurance Manager Job Description: The Plant Quality Supervisor is responsible for the overall supervision of the quality technicians in the Dothan, AL facility. Supervision of all aspects of the facility's Food Safety and Quality programs in accordance with accepted Good Manufacturing Practices as mandated by government agencies and company policy and in accordance with customer specific requirements. The Plant Quality Supervisor is required to comply with all food safety/quality policies and procedures as defined by TreeHouse Foods to include but not limited to HACCP, FSMA, cGMP's and general housekeeping practices. Roles & Responsibilities: * Supervises and leads the Quality Technicians in the facility to provide coverage to match production schedule and define daily activities for those positions in support of plant operations. * Responsible for supporting the facility's Hazard Analysis Critical Control Point (HACCP) Program and all Food Safety Plans through verification activities conducted by QA Technicians. * Lead the plant's efforts to maintain SQF certification. * Maintain and update the plant product specification database. * Manage and maintain the QA lab, quality testing equipment, and lab supplies. * Respond to Consumer Complaint investigations and development of corrective actions. * Serve as the plant Subject Matter Expert (SME) in the use of Quality and Statistical Tools for Quality and Process Improvement projects. * Lead the efforts in development of plant specific food safety and quality training programs, provides training for production personnel as required and ensures employee understanding of training through verification of activities. Maintains log of annual employee training and recertification. * Manage the Foreign Material Identification and Notification program. * Lead the efforts related to installation with new equipment, start up, and validation. * Assist with corrective action development for Quality Incidents (QI's). * Lead monthly Food Safety and Quality facility audits. * Assist in coordination of non-conforming product and equipment issues including identification, segregation, disposition and development of corrective actions. * Lead Regulatory audits, 3rd part audits, and Customer visits as needed. * Represents the Food Safety and Quality group as needed on special projects and process improvement efforts. * Inform management of ANY Food Safety or Quality issues or of any process which becomes non-compliant with specified requirements. * Coaching employees that are not meeting their performance goals and rewarding employees for good performance. * Responsible for food safety, food defense, and food quality. * Completing employee vacation forms, status change forms, issuing discipline, time & attendance management and terminations in a timely manner. * Other duties as assigned as requested by supervisor/management. Skills, Experience and Education: Skills, Knowledge and Abilities: * Minimum of two years' experience in Food Manufacturing, Food Safety, Quality, or Operations. * Direct experience with GFSI certification schemes (SQF, BRC, etc.) is required. * Must have the ability to coach and train on quality, food safety, and process improvement programs. * Efficient computer skills: intermediate to advanced knowledge of Microsoft Office, SharePoint, and Statistical Process control software is preferred. * Possess strong interpersonal skills, with supporting verbal and written communication skills. * ASQ certification a plus. Education: * Bachelor of Science or equivalent experience; Engineering, Food Science, Microbiology, Biology, Chemistry or related field is preferred. * HACCP certified from a nationally recognized and accredited HACCP training firm Physical Activity/Working Conditions: While performing the duties of this job, the employee is regularly required to sit, stand, walk, reach, stretch, stoop, bend, and use hands and fingers. Also, the employee may be required to lift up to 50lbs. This position requires the employee to be able to read, write, and communicate orally in English. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel Requirements: Some Equal Opportunity Employer – M/F/Veterans/Disability Disability Assistance TreeHouse Foods is an Equal Employment Opportunity Employer and offers opportunities to all job seekers, including those with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to disability-accommodations@treehousefoods.com. In your email please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. EEO Considerations All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status. Treehouse Foods Dothan AL

Quality Assurance Manager - Railcars