Works with senior management to maintain quality assurance and safety programs, to include policies, processes, procedures and controls. Ensures contract performance conforms to established standards and governmental agency guidelines, guaranteeing lasting customer satisfaction
Manages the quality and safety program for the assigned contract.
Conducts quality and safety inspections/audits of contract operations and subcontractors.
Prepares QA/Safety/Haz Waste programs, manuals and revisions.
Coordinates and performs audits on Quality/Safety/Environmental and maintenance programs.
Provides response to customer concerns and findings. Tracks corrective actions taken in response to internal and customer audit findings.
Monitors the weight & balance, foreign object damage, calibration, nondestructive testing, corrosion prevention, tool control and ground safety programs.
Establishes and communicates program metrics as needed.
Maintains awareness of regulatory changes and disseminates safety-related bulletins, technical changes and literature to work site personnel.
Investigates mishaps and injuries.
Maintains technical library.
Ensures compliance with DynCorp Program, FAA 145 Repair Station Manual.
Ensures Airworthiness Directive compliance and aircraft configuration.
Ensures Modification and Maintenance is conducted utilizing approved data.
Ensures FOD, mishap, injury, incident, HAZMAT and adverse trend reporting.
Monitors quality deficiencies and coordinates corrective actions.
Manages the inspection branch, including inspection requirements, trend analysis, technical order publication library, maintenance training program, TMDE, and functional check flight program.
Provides guidance and direction to achieve compliance with all applicable safety and quality standards.
Provides leadership and knowledge to staff members and teams as necessary.
Develops staff and methodology to fulfill duties.
Knowledge & Skills
Excellent oral and written communications skills.
Project planning and management skills.
Ability to get results through influence, negotiation and teamwork.
Proven leadership ability.
In depth knowledge of quality management, its concepts, techniques, tools and procedures.
Experience & Education
Seven (7) to ten (10) years experience in any combination within the following areas; Quality Assurance/Improvement, ISO-9000, and/or Safety & Environmental Compliance. Previous management experience preferred.
Bachelor's degree in an associated discipline. Two (2) years experience in contracts or related field may be substituted for each year of the four (4) years of college. Master's degree preferred.
Physical Requirements/Working Environment