Quality Assurance Engineer III

It starts with our culture ...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn't just see a number, they'd see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people's lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity

When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.

We have a long-standing commitment to Equity, Diversity and Inclusion. Through lending, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

This type of position is ideal for someone looking to build a career in finance, banking, and technology. We will provide you training and coaching throughout your onboarding experience, as well as on the job. As you demonstrate success, there will be opportunities for advancement within our organization.

The duties of a Quality Assurance Engineer require a high degree of specialized expertise and skill in maintaining established standards of quality and accuracy. Drive, determination and a self-disciplined approach to achieving results that meet these established criteria are necessary for successful job performance. The job environment is structured and job expectations are clear. While the pace of the work is faster than average, quality is never compromised. The focus of communication and organizational relationships is based on technical expertise. The work requires specialized technical problem solving and ingenuity while working within approved organizational systems and technology, and the demonstration of the values of integrity, quality and caution. New ideas and concepts are also important but will be quickly, yet carefully analyzed and tested before communication and adoption. If the job involves managing others, there is a need for someone who can exercise the necessary authority to assure policies and procedures are followed and time frames are met. At the same time, it will be necessary to give subordinates structured opportunity to develop their own expertise and capability for quality work to assure effective delegation and shared responsibility for work output. It is expected that coaching and training support for achieving effective delegation will be required. The position encompasses a defined span of control and opportunity for someone who engenders trust, demonstrates a sense of urgency and assures consistent achievement of quality standards. The work requires making decisions that support company guidelines authoritatively and quickly.

As a Quality Assurance Engineer, you will be responsible for designing, documenting, executing, and maintaining test plans for multiple software solutions. You will interface with production and development staff to learn the functions of the software solutions you will be testing, determine acceptance criteria, and shape test plans based on this information. You will be responsible for a variety of tasks including executing test cases, debugging applications, detecting errors and potential improvements, and documenting findings. You will perform usability testing for total system performance, reliability, scalability, and security. You will generate reports of test results and issues detected. You will follow up on reported issues, re-test, and see them through to resolution.

Additionally, as a Quality Assurance Engineer, you are expected to work with internal and external auditors as necessary. You will analyze testing methodologies to identify patterns and communicate with management to ensure risks are identified and addressed. You will:

• follow policies and procedures,
• complete administrative tasks correctly and on time,
• support the company's goals and values,
• participate in coordination of disaster recovery planning and preparation,
• build a great rapport with fellow associates, and treat others with respect and consideration regardless of their status or position,
• and perform other duties as assigned.

All associates are expected to maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.

Minimum Requirements: To be considered for this position, you must possess the following qualifications.

• Bachelor's degree in Computer Science or equivalent combination of education and related work experience

• 4+ years of relevant job experience

• Strong experience in manual testing of UI and API for web and mobile applications

• Experience with RESTful APIs testing and tools such as Postman or REST Assured for API testing

• Proficiency in using test case management tools such as Xray (Preferred), TestRail, qTest or similar

• Experience in building tiered regression suite and ensure its execution per release

• SQL knowledge writing advanced queries and Test Data creation

• Experience with executing automation tests for a release

• Knowledge of QA best practices and methodologies

• Ability to work effectively in a collaborative team environment and communicate clearly with stakeholders

• Strong analytical and research skills

• Good organizational and presentation skills

• Extensive knowledge of software and database testing, including designing and manipulating test data and error replication

• Experience writing test cases and scripts

• Experience serving as a liaison with developers, project managers, and technical and non-technical business partners

• Knowledge of the basic principles, processes, phases and roles of application development methodologies

• Familiar with Agile methodology and scrum ceremonies

Desired Qualifications: To be considered an ideal candidate, you should possess some of the following qualifications:

• Advanced degree or certification related to field

• 6+ years of relevant job experience

• Nice to have : Knowledge of one of the test automation tools/frameworks such as Selenium, Cypress, Playwright or their equivalent

• Relevant experience in several banking aspects, including online banking (OLB), online account opening (OAO), loan origination and servicing, payments, and cards

• Experience in the FinTech space

Skills and Abilities: Below is a general list of desired skills and abilities; this is not an exhaustive list.

• Ability to make sound and timely decisions, to consistently deliver on commitments, and assume responsibility for results

• Ability to think creatively and meet challenges with resourcefulness

• Ability to prioritize competing demands and effectively manage multiple tasks and/or projects

• Take initiative to research and resolve problems, and undertake activities with minimal supervision

• Strong analytical and problem solving skills

• Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instruction and speak clearly to fellow associates

• Ability to train and coach associates, as appropriate

Work Environment:

• Hybrid office environment, manager permitting, with traditional hours

• Sitting for extended periods of time (typically no longer than 8 hours)

• Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours)

• Must be able to work overtime to the extent necessary

• Must be able to travel - estimated at 5% to 10% of the time

Incentive and Benefits: In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks. For more information about the benefits offered click here.

Thank you for your application!

We are committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.

The Company's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. We are proud to be a drug-free workplace.

Other details

• Pay Type Salary

• Employment Indicator 2UniFi

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