Quality Assurance Coordinator - 2Nd Shift

Founded in 2009 and headquartered in Downers Grove, IL we are a world-class contract manufacturer producing wholesome baked goods, snacks and packaged foods for many of the world's leading food companies. As one of the largest and fastest growing food co-manufacturing companies in the US, we are the proud owner and operator of over 35 facilities globally. Our nearly 10,000 employee-strong organization is leading the way and setting new standards for quality, safety, flexibility and efficiency while feeding families around the globe.

Hearthside's exceptional growth stems from its ability to address real-world problems for customers of all shapes and sizes, and by our resolute commitment to our belief that there are no great companies without great culture. Our culture of personal empowerment enables growth, learning, and continuous improvement every day!

We are steadfast in our ambition to be the indispensable and most trusted partner to our customers and need your help to do it! Join Hearthside and enjoy a competitive package, outstanding benefits and a diverse work environment.

What We Want to Give You:

We offer a competitive wage and wide array of benefits including:

• health/dental/vision insurance • 401(k) retirement plan • flex spending accounts • short & long-term disability • paid holidays and vacation • bonus opportunities (referral, production, etc.).

Pay Rate: Quality Assurance Coordinator - 2nd Shift

$25.50 per hour ($25.00 per hour base plus $0.50 per hour shift premium)

Job Summary:

The Quality Assurance Coordinator (QA Tech III) is responsible for coordinating, organizing, and maintaining documentation including specifications, COAs, production paperwork, etc. Assuring production documentation has been verified per regulatory and customer requirements. Maintaining data entry into associated computer systems and programs per all necessary requirements. Working with the QA team and other department personnel to meet requirements, assignments, and responsibilities.

Job Duties and Responsibilities:

• Set up new ingredient and packaging materials in SAP

• Verify accuracy of incoming customer and supplier specifications

• Review incoming bill of material for accuracy

• Create set-up sheets and rework instructions for facility use

• Maintain material masters and registers

• Communicate with customers to resolve issues

• File paperwork related to the GFSI system

• Participate in Mock and Customer requested Trace Recall Drills as requested

• Coordinate, control, and manage sample/retention programs as per the customer requirements

• Ship customer samples, per required specs, and other items directed by Supervisor

• Maintain hold inventory records

• Assist in new product qualifications and trials

• Maintain environmental monitoring records and trending

• Maintain shelf life program records and trending

• Manage the Incident Report system

• Enter employee hours, aid in overtime reconciliation

• Participate in sensory and other product reviews as required

• Provide necessary data for KPIs

• Complete label verifications

• Perform QA Technician duties when required as back up

• Follow Good Manufacturing Practices (GMPs) at all times

• Comply with all safety, health and environmental regulations as prescribed by law

• Comply with all Company rules, regulations and policies

• Learn and understand Hearthside procurement, products, and production processes

• May be required to work weekends from time to time

• Perform other duties as assigned

Minimal Qualifications:

• High School Diploma or GED required. Post High School education preferred.

• Ability to speak, read and write in English. Bilingual capabilities are a plus.

• Three months of as a Quality Assurance Technician required. One or more years of experience as a QA Technician or other Technical department role preferred.

• Proficiency and experience in MS Office Suite and SAP.

• Knowledge of GFSI and FSMA requirements.

Skills:

• Must have excellent oral and written communication skills

• Strong self-confidence

• Excellent problem-solving skills and the ability to work with autonomy

• Must be accurate, detail-oriented and maintain the utmost confidentiality

Ability to:

• Communicate in English to give and acknowledge instructions/problems

• Physical and mental ability to work in excess of 40 hours per week

• Ability to calculate figures: add, subtract, multiply and divide in various units of measure, using whole numbers, common fractions and decimals

• Ability to define problems, collect data, establish facts and draw valid conclusions

• Ability to write routine reports and correspondence

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

• Ability to interpret a variety of instructions furnished in written, oral, diagram and/or schedule form

• Ability to work well with others in stressful situations and meet deadlines as necessary

• Ability to handle multiple priorities and tasks

• Excellent keyboarding, record keeping and follow-up skills

• Ability to work in a fast-paced environment, while at the same time making sound decisions

Work Environment and Physical Requirements:

• Manufacturing environment - exposure to a variety of machines, noise levels, and varying temperatures.

• Depending on which location, our environments can be very warm or refrigerated.

• Team environment - must be able to work well with others and communicate in a respectful and professional manner.

• Must have ability to lift 40 pounds occasionally and stand or sit for lengthy durations.

• Must be able to work necessary overtime based on staffing needs and customer demand, as well as across shifts.

Hearthside is an Equal Opportunity Employer.