Comcast's Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.
Responsible for designing and executing test environments for Quality
Assurance Engineers. Tests products and software to ensure quality and
a successful rollout. Assists in managing project teams, developing
test strategies, and designing quality assurance practices. Leads
Engineering teams in investigation process which includes identifying,
reproducing, and documents defects, bugs, or problems. Maintains
technical quality assurance and control systems and activities.
Utilizes clearly defined standards, methods, and procedures for
inspecting, testing, and evaluating the precision, accuracy, and
reliability of company products. Assists product support areas in
gathering and analyzing data. Integrates knowledge of business and
functional priorities. Acts as a key contributor in a complex and
crucial environment. May lead teams or projects and shares expertise.
Employees at all levels are expect to:
Understand our Operating Principles; make them the guidelines for how you do your job
Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
Win as a team-make big things happen by working together and being open to new ideas
Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
Drive results and growth
Respect and promote inclusion and diversity
Do what's right for each other, our customers, investors and our communities
Collaborates with Product and Development teams to identify product and technical requirements.
Reviews and verifies requirements and design specifications for validity in overall product design, with an emphasis towards product testability and verification.
Contributes to the development of Quality Assurance test philosophies and methodologies. Identifies viable test strategies in order to support testing product functionality.
Reviews literature, patents, and current practices relevant to the solution of assigned projects. Publishes detailed test strategies, test plans and test cases.
Develops test cases and detail test scenarios for Quality Assurance
Engineers and oversees their execution, tracking, and automation.
Ensures proper execution of regression test procedures and automated test suites and scripts. Participates in design, code, and functional product reviews to facilitate white-box test design.
Reviews project progress, evaluates results and recommends corrections in technical applications and analysis.
Leads in the identification and resolution of problems and defects.
Initiates investigation processes, identifies and reproduces bugs or defects and drives issues and improvements to resolution.
Serves as a guide and mentor for junior-level Quality Assurance
Engineers. Provides technical leadership and consultation with regards to practices, procedures and techniques.
Supports trials of new infrastructure designs/services.
Works with vendors to troubleshoot problems when necessary.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Bachelors Degree or Equivalent
Engineering, Computer Science
Generally requires 7-11 years related experience
Comcast is an EOE/Veterans/Disabled/LGBT employer