What sets Bank of the West apart from other banks is our team membersthey embody the optimistic spirit of the West. There is a spirit here that drives us to do more. Our team of more than 10,000 employees is vital to the success of our Bank. They reflect our modern western valuesstraightforward, entrepreneurial and optimistic. We seek to create a corporate culture that fosters and rewards excellence, encourages creative thinking and respects diversity an environment where team members are engaged, supportive of one another and enthusiastic about serving our customers. Bank of the West offers the stability of a company that has a 135 year history and is part of BNP Paribas, a European leader in global banking and financial services and one of the 6 strongest banks in the world. We offer opportunities across our diverse business lines Retail Banking, Commercial Banking, National Finance, and Wealth Management.
Job Description Summary
Responsible conducting quality assurance audits and or testing, ensuring company standards are maintained and integrity is preserved. Verifies the accuracy of the data in order to provide confidence in the results. Consults with management to resolve identified issues/problems.
Essential Job Functions
Conducts and monitors testing and inspection of processes or procedures to ensure quality and conformity
Prepares reports to communicate outcomes of quality activities
Monitors corrective and preventive actions
Documents quality assurance activities, such as internal audits
Gathers and organizes statistical quality data
Other Job Duties
Requires practical knowledge of job area typically obtained through advanced education combined with experience.
Requires 3 years minimum prior relevant experience.
High School Diploma or GED Required
Banking Services Group
Reviews daily work performed by third party and reports any variances related to quality or expectation of service levels and key performance indicators
Maintains appropriate level of liaison with internal and external business partners
Proactively identifies quality assurance issues and prepares appropriate reporting to management
Analyzes QA results to highlight trends and anomalies
May assist management in evaluating vendor performance
Banking Services Group (BSG)
Thorough knowledge of accounting principles
Thorough knowledge of commercial loan processing
Thorough knowledge of BOW commercial loan procedures as they apply to financial analysis
Thorough knowledge and ability to analyze financial statements, tax returns and cash flow
Thorough knowledge of industry relevant software used for analysis
Analytical and research skills
Excellent written and verbal communication
Ability to perform independently with a minimum of supervision
Good organizational skills
Good to presentation skills
Excellent PC skills, including knowledge of MS Word, Excel, Access, and related software
Equal Employment Opportunity Policy
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
Primary Location: United States-California-City of Industry Job Type: Full-time Job: Operations
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