At Bank of the West, our people are having a positive impact on the world. We're investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people's lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we're a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.
Identity Management Associate II Training and QA Access Management
Job Description Summary
The Training and QA Access Management Associate II is responsible for training new Identity Management Associates on the ongoing provisioning and maintenance of user access to computer applications, operating and software security systems, including responding to access issues. Additionally, the Training and QA Access Management Associate II will be responsible for providing quality assurance reviews of fulfilled access requests, verifying approvals and requirements have been met while adhering to department procedures.
Essential Job Functions
Trains new User Access Management team members on processes for responding to routine written and verbal inquiries from employees, vendors, and/or applicable departments/branches related to system access. Maintains training plan for new team members, reviewing and updating it as processes and technology evolve.
Develops and provides a quality assurance review of fulfilled user access requests, verifying all approvals and requirements have been provided properly in adherence to department procedures.
Routinely reviews and revises department desk procedures and documents procedures for new user access management process.
Participates in projects related to existing access management systems, processes and upgrades.
Monitors Human Resources report information and initiates access changes due to employment status changes.
Processes security system access requests as needed to reflect authorized user and resource administration, maintaining all documentation on file for audit review, in accordance with record retention directives.
Performs other duties as assigned.
"While Bank of the West considers all applicants, we will not sponsor candidates for work visas at this time."
Excellent verbal and written communication skills, including the ability to translate technical and business specific information into general terms.
Requires advanced knowledge of job area typically obtained through advanced education combined with experience.
Requires 3 years minimum prior relevant experience.
Basic understanding of operating systems, application systems and security software on different platforms.
Basic knowledge of LAN ID administration (using Active Directory), RACF and TS mainframe utilities, Windows and Web-based computer applications.
Basic understanding of information security, controls and the importance of information integrity.
Routine request support and service oriented.
Good planning and prioritization skills.
Developing and documenting department procedures.
Equal Employment Opportunity Policy
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
Bank Of The West