Quality Assistant Homecare

William Backus Hospital Wethersfield , CT 06109

Posted 2 months ago

Basic Purpose of the Position:

Provide assistance coordinating Agency-wide Quality Management, Education and Training, Utilization Review, and Case Management initiatives

In general, most of the time will be spent in the following activities:

  • Assists with coordination of orientation and in-service education programs Agency wide

  • Coordinates preparation of Quality Audits, Statistical Outcome Reports, annual Program evaluation.

  • Coordinates, attends and records minutes as needed

  • Prepares and updates clinical policies and clinical policy manuals and other department related manuals.

  • Assists with accreditation process and regulatory surveys.

  • Assists with accreditation including telephone contact, correspondence, preparation of materials relating to accreditation, coordination of educational sessions and on-site surveys.

  • Coordinates, mails and processes surveys related to customer satisfaction.

  • Organizes and tracks concern forms and client incident reports throughout the Agency.

  • Produces quarterly summary QA reports.

In addition, the position involves other duties such as:

Will actively participate in the performance improvement process known as H3W.

Performs other duties as assigned

QUALIFICATIONS:

Education: High School diploma or equivalent; one year of college or business school preferred.

Experience: Three years of administrative/secretarial experience

Skills:
Computer literate; spreadsheets, graphs and charts; proofreading, language and mathematical skills; telephone skills.


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Quality Assistant Homecare

William Backus Hospital