Quality And Training Analyst

Samaritan Health Services Corvallis , OR 97333

Posted 2 months ago

This position is a remote position within the state of Oregon. # JOB SUMMARY/PURPOSE Provides training for all staff and managers within Patient Registration and/or Patient Financial Services. Provides monitoring and analysis of performance measures, productivity and quality indicators for Patient Registration and/or Patient Financial Services. Responsible for the development of professional, highly functioning staff who reflect the mission and values of SHS. Ensures that Patient Registration and/or Patient Financial Services employees are trained to produce the highest quality performance while remaining in compliance with regulations. DEPARTMENT DESCRIPTION The Regional Business Office is responsible for the accurate and timely follow-up on claims for services provided at all lines of business in all service locations. EXPERIENCE/EDUCATION/QUALIFICATIONS Associate#s Degree or equivalent relevant work experience required. Three (3) years experience in Patient Access and/or Patient Financial Services required. Experience or training in insurance eligibility software and other software used in Patient Access and/or Patient Financial Services required. EPIC experience preferred. Experience or training in federal, state and other regulatory requirements of Patient Registration and/or Patient Financial Services required. Experience or training in development of training programs preferred. CHAM preferred. KNOWLEDGE/SKILLS/ABILITIES Confidentiality: Knowledge of the importance of confidentiality. Communication: Communicate information verbally and in writing so others will understand. Customer Service: Ability to communicate to people internal and external to the organization and to represent the organization to customers, the public and external sources. Problem Solving: Ability to identify problems and review related information using logic and reasoning to evaluate options and implement solutions. Team Building: Ability to work as part of a team or on your own. PHYSICAL DEMANDS Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 # 100% of the time) WALK - INCLINE CLIMB - STAIRS LIFT (Floor to Waist: 0#-36#) 20 - 40 Lbs LIFT (Knee to chest: 24#-54#) 20 - 40 Lbs CARRY 1-handed, 0 - 20 pounds CARRY 2-handed, 0 - 20 pounds SQUAT Static (hold #30 sec) SQUAT Repetitive KNEEL (on knees) PUSH (0-20 pounds force) PULL (0-20 pounds force) LIFT (Overhead: 54# and above) 0 - 20 Lbs LIFT (Waist to Eye: up to 54#) 0 - 20 Lbs BEND FORWARD at waist SIT STAND WALK - LEVEL SURFACE LIFT (Floor to Waist: 0#-36#) 0 - 20 Lbs ROTATE TRUNK Sitting ROTATE TRUNK Standing REACH - Forward REACH - Upward PINCH Fingers GRASP Hand/Fist MANUAL DEXTERITY Hands/wrists FINGER DEXTERITY

  • This position is a remote position within the state of Oregon.

  • JOB SUMMARY/PURPOSE

  • Provides training for all staff and managers within Patient Registration and/or Patient Financial Services. Provides monitoring and analysis of performance measures, productivity and quality indicators for Patient Registration and/or Patient Financial Services. Responsible for the development of professional, highly functioning staff who reflect the mission and values of SHS. Ensures that Patient Registration and/or Patient Financial Services employees are trained to produce the highest quality performance while remaining in compliance with regulations.

  • DEPARTMENT DESCRIPTION

  • The Regional Business Office is responsible for the accurate and timely follow-up on claims for services provided at all lines of business in all service locations.

  • EXPERIENCE/EDUCATION/QUALIFICATIONS

  • Associate's Degree or equivalent relevant work experience required.

  • Three (3) years experience in Patient Access and/or Patient Financial Services required.

  • Experience or training in insurance eligibility software and other software used in Patient Access and/or Patient Financial Services required. EPIC experience preferred.

  • Experience or training in federal, state and other regulatory requirements of Patient Registration and/or Patient Financial Services required.

  • Experience or training in development of training programs preferred.

  • CHAM preferred.

  • KNOWLEDGE/SKILLS/ABILITIES

  • Confidentiality: Knowledge of the importance of confidentiality.

  • Communication: Communicate information verbally and in writing so others will understand.

  • Customer Service: Ability to communicate to people internal and external to the organization and to represent the organization to customers, the public and external sources.

  • Problem Solving: Ability to identify problems and review related information using logic and reasoning to evaluate options and implement solutions.

  • Team Building: Ability to work as part of a team or on your own.

  • PHYSICAL DEMANDS

  • Rarely

(1 - 10% of the time)

Occasionally

(11 - 33% of the time)

Frequently

(34 - 66% of the time)

Continually

(67 - 100% of the time)

WALK - INCLINE

CLIMB - STAIRS

LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs

LIFT (Knee to chest: 24"-54") 20 - 40 Lbs

CARRY 1-handed, 0 - 20 pounds

CARRY 2-handed, 0 - 20 pounds

SQUAT Static (hold >30 sec)

SQUAT Repetitive

KNEEL (on knees)

PUSH (0-20 pounds force)

PULL (0-20 pounds force)

LIFT (Overhead: 54" and above) 0 - 20 Lbs

LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

BEND FORWARD at waist

SIT

STAND

WALK - LEVEL SURFACE

LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs

ROTATE TRUNK Sitting

ROTATE TRUNK Standing

REACH - Forward

REACH - Upward

PINCH Fingers

GRASP Hand/Fist

MANUAL DEXTERITY Hands/wrists

FINGER DEXTERITY


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