Quality and Operational excellence Specialist
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ABB Distribution Solutions are a global leader in power distribution solutions, delivering pioneering low and medium-voltage innovations and services. We care about your tomorrow, providing solutions for a smarter, safer, environmentally friendly and more reliable flow and distribution of electricity. The Quality team is dedicated to implementing a culture and practice of excellence throughout the entire value chain of the organization, to increase customer satisfaction and improve profitability in a sustainable way. This role reports to Project Manager. As a Quality and Operational excellence Specialist, you will be responsible for the implementation of actions to improve safety, operating efficiency, quality and productivity in the value chain, to improve customer satisfaction and increase profitability in a safe working environment within the local business.
Support strategy: Drives and leads the deployment of the local Quality and Operational Excellence (Q&OpEx) strategy to accelerate the rate of operational improvement, with resulting cost savings within the operation.
Operations: Establishes and implements Q&OpEx priorities and targets in cooperation with functional team members across all functions within the local operation, monitors progress and supports actions on deviations from targets.
Strengthen organization: Trains and coaches' local teams in the standard quality improvement approach (i.e. 4Q) to develop organization capability to continuously improve business practices and performance.
Operational excellence: Conducts benchmarking and best practice spreading within the operations to embed a culture of excellence in operational performance.
Quality management system: Leads the creation and implementation of, and ensures conformance with, instructions, guidelines and procedures to drive standardization and consistent execution in delivery of customer requirements.
Customer: Performs the analysis and communication of customer perceptions to guide the local improvement actions toward greater customer satisfaction.
At least 3 years of experience in Electrical Distribution industry.
Minimum 3 years of additional experience in project management, resource management, operations and data analysis.
Excellent oral and written communication skills: ability to communicate professionally with people at all levels in the organization and external contacts.
Must be able to work under pressure, meet deadlines, and be flexible in working on multiple projects simultaneously.
Certifications in Lean or Six Sigma a plus.
Highly Analytical / Clear Thinker
Proven Project Management skills - experience in executing complex or specialized projects, possesses working knowledge of project management, quality management systems, and supply chain.
High energy level - self-starter and self-driven.
Strong organizational skills with high attention to detail and sense of urgency in dealing with tasks.
Proven experience implementing simplification and standardization initiatives.
Has good influencing skills when leading cross functional initiatives.
Has a Customer Centric behavior is able to deal with complex Customers (internal and external) and meet specific requirements when needed. Strives for achieving the Project goals and Customer satisfaction.
Has passion for the work "well done first time", intellectual rigor and professional discipline while running the project portfolio. Good knowledge of Power Equipment products, processes and solutions.
Certifications in Lean or Six Sigma a plus.
Candidates must already have a work authorization that would permit them to work for ABB in the US.
More about us
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. ABB in the United States requires employees to be fully vaccinated against COVID-19, or in specific and limited circumstances, be approved for a sincerely held religious belief or a medical/disability accommodation. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf http://www1.eeoc.gov/employers/poster.cfm. http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.