Quality Analyst Admin

JOB SUMMARY

The Quality Analyst Admin will be responsible for overseeing the administrative duties that are related to the Quality Analyst process.

Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other, and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results.

MAJOR DUTIES & RESPONSIBILITIES

• Perform outreaches to doctors to confirm claimant attendance or no-show status to examinations scheduled. Update all necessary parties for next actions based on client requirements and/or client-specific instructions following outreaches, including but not limiting to processing No-Show letters.
• Perform outreach calls to doctors to ensure timely delivery reports and update clients on report status.
• Perform electronic report & invoice sendouts to clients and the WCB for NY WC IMEs
• Assist with Dane Street’s “Intake” to ensure that incoming reports or other QA documentation is uploaded into the respective case timely and with the appropriate notifications made.
• Other duties & special projects, as assigned and based on business needs.

EDUCATION/CREDENTIALS:

• An Associate’s Degree or Bachelor’s Degree is preferred.

JOB RELEVANT EXPERIENCE:

• Experience in an administrative role in a healthcare and/or insurance setting is preferred.

JOB RELATED SKILLS/COMPETENCIES:

• Present exceptional organizational and communication skills. The ability to multitask, apply critical thinking, manage time efficiently and meet specific deadlines. Computer literacy and typing skills are essential.

WORKING CONDITIONS/PHYSICAL DEMANDS:

• Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work.

WORK FROM HOME TECHNICAL REQUIREMENTS:

• Supply and support their own internet services.
• Maintaining an uninterrupted internet connection is a requirement of all work from home position.

This job description is subject to change at any time.

Benefits

Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace. 

ABOUT DANE STREET:

A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.