Quality & Accreditation Coordinator - Jackson, MS

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi's most comprehensive nonprofit provider of children's behavioral health, educational, and social service solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward:

• The voice of our children and families always comes first

• Relationships matter and our differences make us stronger

• We take great joy in service to others

• Our families and our communities deserve our very best

Canopy has been designated a Great Place to Work for the fourth consecutive year, and is one of only eight companies in Mississippi to qualify for this certification in 2023-2024. Canopy's employees are charged with building a healthy work culture within their teams, that focus on trust, and the collective goal of helping kids thrive and families to overcome extraordinary challenges.

We offer a comprehensive benefits package for all eligible full-time employees. Benefits include, but are not limited to:

• Competitive Compensation

• 403b Retirement Plan with Match

• Medical, Dental, Vision Insurance

• PTO/Vacation

• Employee Wellness Program and Counseling Services

Quality and Accreditation Coordinator Overview:

The Quality and Accreditation Coordinator provides support to the organization's quality management system by collaborating with varying levels of Canopy staff and key stakeholders to aid with accreditation, continuous survey readiness, and subsequent continuous performance improvement activities. As such, the Quality and Accreditation Coordinator must be technically skilled in locating and extracting data from various sources and be able to analyze and disseminate data in a clear manner that promotes action. The individual in this role must demonstrate proactive leadership skills and initiative in working with operational and Solution staff and leaders, be successful in fostering teamwork, and demonstrate commitment to the ongoing pursuit of excellence.

Job Responsibilities:

• Coordinate activities for successful accreditation surveys.

• Collaborate with internal and external customers, the Quality Management Committee and Solutions/Departments throughout the organization to review performance data against standards and the implementation of interventions to effect continuous improvement.

• Assist with analysis of key performance indicators and/or other data related to standards accreditation. Reports those findings, improvements and/or recommendations to the Quality Management Committee, Solution leaders, and other organizational leaders.

• Conduct evaluations based on accreditation best practices, monitors for trends and changes, and ensures findings are integrated into the performance improvement process and can be communicated back to solutions.

• Compile and document evidence of standards compliance throughout the organization.

• Assist with organizing the systematic review of the organization's Policies, Procedures and other operating processes.

• Compile data related to key performance indicators for monthly, quarterly and yearly report compilation.

• Develop training materials, presentations, manuals, or other needed resources related to best practices, accreditation or other areas related to the organization's Quality Management System.

• Provide coaching to staff and solution leaders related to best practices and highest standards in a variety of areas, as needed.

• Other duties, meetings or special projects as needed.

Required Qualifications:

• Bachelor's degree in a behavioral health or social services field with at least 2 years of experience working with evaluation tools/methods and electronic health record data systems.

• Knowledge of accreditation requirements related to quality management and outcome measurement.

• Experience in developing and delivering training programs related to quality improvement and accreditation standards preferred.

• Joint Commission experience preferred.

• Must have proficient skills in the use of Microsoft applications.

• Experience in a behavioral healthcare organization is preferred.

• Must have a valid Mississippi driver's license and be willing to travel.