Qualification Specialist

First Advantage Indianapolis , IN 46218

Posted 2 weeks ago

This individual will? perform?administrative and clerical tasks in support of our Driver Qualification System (DQS) product. This role is responsible for processing and auditing images for accuracy such as motor vehicle records (MVR), road test results, physical certifications and completed applications so clients can manage their drivers? compliance with Department of Transportation regulations. This position is highly detail oriented and requires the ability to manage time efficiently. The candidate must have strong organizational skills to be able to multitask effectively and to ensure proper follow-up with both the internal and external clients.

Essential Duties and Responsibilities

  • Process and audit documents for accuracy. Monitor various work queues (email, electronic images, hard copy documents, etc) for new, pending or updated service elements that require activity. Identify outstanding background investigations for assigned accounts and address to meet service level agreements (SLAs)

  • Update client portal with status of pending cases, perform audits on client portals to ensure accuracy of information and attach completed cases timely

  • Learn and stay informed of client specific service delivery requirements and service level agreements (SLAs)

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Driver Qualification Specialist

First Advantage

Posted 1 month ago

VIEW JOBS 3/19/2019 12:00:00 AM 2019-06-17T00:00 Under direct supervision, the Driver Qualification Specialist performs administrative and clerical tasks in support of our Driver Qualification System (DQS) product. This role is responsible for processing and auditing images for accuracy such as motor vehicle records (MVR), road test results, physical certifications and completed applications so clients can manage their drivers? compliance with Department of Transportation regulations. This position is highly detail oriented and requires the ability to manage time efficiently. The candidate must have strong organizational skills to be able to multitask effectively and to ensure proper follow-up with both the internal and external clients. Essential Duties and Responsibilities * Process and audit documents for accuracy. Monitor various work queues (email, electronic images, hard copy documents, etc) for new, pending or updated service elements that require activity. Identify outstanding background investigations for assigned accounts and address to meet service level agreements (SLAs) * Update client portal with status of pending cases, perform audits on client portals to ensure accuracy of information and attach completed cases timely * Learn and stay informed of client specific service delivery requirements and service level agreements (SLAs) First Advantage Indianapolis IN

Qualification Specialist

First Advantage