Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Quadrant Coordinator II

Expired Job

Cox Enterprises Newburgh , NY 12550

Posted 4 months ago

This position is responsible for vehicle unit inventory in his/her assigned quadrant(s) and ensures that vehicles are processed correctly.

Job Responsibilities:

  • Organize and maintain vehicles in the quadrant by ensuring they have been scanned into the quadrant. Scan vehicles in assigned quadrants a minimum of once a day.

  • Verify that the proper stickers are places in the proper location and vehicle marking is correct.

  • Ensure that sale vehicles are properly received and scanned, and correctly moved to the next staging area.

  • Make certain vehicles are properly aligned and positioned to ensure a continuous flow of vehicles through the sale.

  • Ensure that vehicles are parked in assigned lots and in proper order for the sale.

  • Make sure disabled vehicles are moved out of the way, and that all vehicles flagged for work are moved in a timely manner. Assist in vehicle movement as necessary to ensure a smooth operational flow.

  • Communicate with various departments to ensure proper vehicle movement is made (i.e., sale ready or recon ready).

  • Follow up on outstanding vehicle approval processes in communication with account Coordinator and account representative as needed.

  • Conduct sale line audits, make corrections, and provide feedback to leadership.

  • Perform vehicle/lot turn processes in the AS400 or via portable terminal (PT).

  • Obtain and utilize thorough understanding of vehicle check-in process, work order process flow, routing label, and overall lot layouts.

  • Partner with lane leaders in setting up pre and post sales inventory. Act as a lane leader when needed.

  • Manage all vehicles within quadrant.

  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.

  • Perform other duties as assigned by manager or supervisor, i.e., organize/stage sale cars after the sale, transport drivers to various lots to pick up vehicles, etc.

High School Diploma or equivalent required.

  • Experience in the Auction business and/or driving experience preferred.

  • Valid driver's license and good driving record required.

  • Ability to drive vehicles with standard and automatic transmission.

  • Basic computer skills required. Knowledge of portable terminal (PT), BRICK, and Toughbook preferred.

  • Strong professional customer service with a sense for urgency.

  • Ability to multi-task and be well organized. Strong organizational skills and attention to detail required.

  • Ability to enter and exit vehicles constantly.

  • Ability to sit for prolonged periods of time.

  • Ability to walk long distances.

  • Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb.

  • Ability to lift 1-15 pounds.

  • Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Dealer Services Coordinator II

Cox Enterprises

Posted 2 months ago

VIEW JOBS 12/14/2018 12:00:00 AM 2019-03-14T00:00 This position works with customers and location operational groups to ensure that the sale runs smoothly both operationally and administratively. Works closely with the Field Sales team to ensure that customer expectations are met or exceeded. Promotes and educates customers on the various products and services provided by Manheim. Job Responsibilities: * Represents the Dealer Sales Lane at the location on sale days —promotes services such as Manheim Certified, accept and solicits reserve numbers from Dealers, assigns run numbers, reps vehicles on the block, works "IF" counter, up sells products and services, etc. * Works with lane, department managers, market sales team, and other coordinators to ensure each vehicle crosses the auction block on sale day and or is posted on OVE; also responsible for ensuring vehicles are re‐ran if needed. * Works directly with customer onsite, via email & phone to ensure expectations are met and service issues are resolved. * Champions all sale day preparations (pre/post activities) related to in‐lane and online sales. * Demonstrates professionalism and sincere appreciation for the business relationships that have been established amongst the dealers and Manheim. * Investigates, troubleshoots, and resolves customer problems and issues; serves as a liaison between customers, sales teams, and location personnel to reconcile problems and to maintain a high level of customer service. * Assist with customer care issues and respond to dealer inquiries, problems, or concerns in a professional manner and escalate as necessary. * Educate customers on Online Vehicle Exchange, Simulcast, Manheim.com and on other Manheim services & products. Provide assistance and training in usage. * Provide consultation to customers regarding setting of floor prices prior to every sale and educate dealers if needed to MMR. This will guarantee a success of a dealer's in-lane and online offerings and ensure Manheim sets realistic dealer expectations on selling cars. * Develop and strengthen relationships with dealers over the phone, online and at the Auction through planned contact and meetings, as well as feedback sessions regarding Auction and online use and services. * Serve as initial contact for buyers and sellers. * Maximize the number of transactions on OVE. Promote all listings onsite and offsite. * Load inventory for dealers including no sales, transfer inventory from AutoTrader/others and vehicles with condition reports. * Solicit inventory and offer additional services to all buyers (PSIs, recon, CRs). * Identify sold units and facilitate transactions through completion to include but not limited to the following: * Monitor notifications generated online (e.g., purchase confirmation). * Confirm availability and location of vehicle (and title) at the time of sale. * Generate and maintain required documentation for all transactions (e.g., Auction Bill of Sale, Gate Release). * Work with manager to ensure a consistent and effective online and in-lane customer experience, appropriate transaction processing, high customer satisfaction and service levels. * Walk vehicles for/with account representative and make recommendations for reconditioning to increase vehicle value * Reviews vehicles in sales line‐up, locates missing vehicles, and works with customers and operations to ensure that vehicles are prepared for sale (i.e., approval for repairs, frame checks, mileage, and VIN check). * Coordinates with Recon shops to ensure that repairs are completed in a timely manner * Works closely with vehicle check‐in and lot operations to ensure all work is completed on dealer vehicles (i.e., recon, inspections, details, etc.). * Contacts inside support if units are pulled from the sale or online for work not being completed or mechanical issues so this can be communicated to the customer. * Work with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles. * Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. * High School Diploma or equivalent required. * 1 - 3 years Auction experience or 2 - 4 years dealership experience strongly preferred. Previous experience in sales support role desired. * Effective communication (written and verbal) and interpersonal skills required. * Ability to work in a high performance, fast-paced team environment. * Solid computer skills, including ability to use Internet and MS Office effectively. * Ability to adapt to and work effectively within a constantly changing environment. * Excellent customer service and problem solving skills required. Cox Enterprises Newburgh NY

Quadrant Coordinator II

Expired Job

Cox Enterprises