Job Description: The QC Compliance Analyst is responsible for conducting secondary servicer audits on the Compliance Analysts regarding their audits of servicing activity for quality and accuracy, and summarizing any findings along with providing the appropriate feedback on the quality of Compliance Analyst to management. The review includes audits of default, loss mitigation, MERS Registration, SCRA Compliance, REO and foreclosure, activity to ensure all activity complied with state, federal, and client-mandated guidelines.
Primary Duties and Responsibilities
Conduct quality control review of Compliance Analysts to identify and correct analysis, findings and/or deliverables to the applicable client
Provide detailed feedback on Compliance Analyst work including errors identified through the QC process, and monitoring future work to ensure feedback has been applied appropriately.
Conduct additional reviews including report review, question review, and other reviews to provide feedback to Compliance Analysts.
Build strong working relationships with the Compliance Analysts so that questions are answered on a timely basis; issues are resolved quickly and all data is received on a timely basis.
Work closely with the file reviewers, other QC members, QC Lead and management to ensure the department goals are achieved, client expectations are satisfied and the department's processes and procedures are best in class to deliver top of the line results.
1 3 years in the mortgage servicing industry or financial services industry
0-1 years of experience conducting second look reviews and/or providing feedback to others.
Understanding of the review process and how feedback is provided.
Excellent PC skills, including word processing, spreadsheet
Microsoft Word, Excel, Fidelity, Foreclosure Processing Systems, LPS Desktop, MERS, etc.
Skills and Abilities:
Capacity to comprehend various servicing functions such as Loss Mitigation (short sales, medications, DIL etc), REO Management, Bankruptcy, SCRA and MERS.
Ability to review work performed by others, identify errors and make the necessary corrections.
Ability to review detailed servicing notes and records to identify errors and compliance violations.
Experience auditing and analyzing loan and borrower data and determining best course of action
Capacity to navigate Clayton's systems and use them as instructed
Ability to prioritize a heavy workload in order to meet deadlines and production goals.
Ability to receive and apply constructive feedback to improve efficiency and quality of personal and team performance.
Strong analytical and problem solving skills.
Ability to work independently and maintain attention to detail.
Strong written and oral communication skills to effectively communicate with colleagues at all levels
Prior Work Experience
EDUCATION AND CREDENTIALS
Required: : Bachelor's Degree
Radian complies with all applicable federal, state, and local laws prohibiting discrimination in employment. All qualified applicants will receive consideration for employment without regard to gender, age, race, color, religious creed, marital status, sexual orientation, national origin, ethnicity, ancestry, citizenship, genetic information, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local law.
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Radian Group Inc.