Qa/Qc Supervisor

Day Shift QA/QC Supervisor

Duties and Responsibilities:

• Supervises and coordinates activities of quality control technicians engaged in quality assurance and quality control inspection for Blow Molding / Injection Molding plastic products.
• Reviews production schedules and work orders and assigns duties to quality technicians according to order priorities in the Quality Department.
• Strong production floor presence.
• Studies quality control reports to identify product defects and directs quality technicians to make calls to place products on hold, stop production lines, or remove products from hold.
• Work with quality technicians, production supervisors, and the engineering team to verify quality products are being produced.
• Overseas and supervise inbound and outbound quality inspection processes.
• Work with peer quality and production supervisors to oversee and manage supplier quality processes and scorecard outcomes.
• Provide quality training to all departments within the manufacturing plant (shipping and receiving/materials and production).
• Monitor Franklin Park production lines and conduct periodic Quality Control checks.
• Implement improvements to production processes that lead to overall increases in product quality.
• Work together with product project leaders to discuss solutions to quality issues.
• Satisfy customer expectations about the product's quality.
• Complying with ISO accreditation requirements including registration and audits.
• Audit materials provided by suppliers to assure quality before incorporation into the product.
• Assess the product's quality by testing for a range of features and observing how it performs under stresses such as impact, temperature, humidity, etc.
• Investigate causes of quality problems and propose solutions.
• Utilize extensive knowledge of the product's inner workings to diagnose problems.
• Continue education on newly developing Quality Control techniques.
• Document policies, procedures, and standards.
• Develop Acceptable Quality Levels (AQL) for each product offering.
• Participate in new product/process reviews.
• Conducts or directs training of new employees in machine operation.
• Confers with management and other supervisors to resolve production problems.
• Maintains a safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures.
• Resolve personnel problems by analyzing data, investigating issues, identifying solutions, and recommending action.
• Contributes to team effort by accomplishing related results as needed.
• Ensure a safe work environment for all employees through company-directed safety programs, compliance with OSHA and other regulatory requirements, and promotion of a strong preventative safety culture.
• Other related duties as required.

Education and Work Experience Requirements

• 4+ years of lead or quality supervisory for Blow molding / Injection Molding products.
• Prior leadership experience is required.
• The preferred candidate will have experience with the structured quality control stage gate process.
• Expertise in ISO/TS types of quality systems is required.
• The candidate must have demonstrated quality leadership and people management skills and exhibit strong interpersonal, verbal, and written communication skills.
• Candidate must be able to influence team dynamics regarding quality goals, deliver constructive feedback, and provide quality leadership in a cross-functional environment.
• Must have a general knowledge of appropriate manufacturing quality assurance and control methods, processes, and equipment.
• Mechanically inclined with the ability to roll up your sleeves to help get the job done.
• Strong leadership skills, including a demonstrated ability to supervise and manage others, foster open communication, and support an environment of high growth and innovation.
• Exceptional communication skills, with the ability to communicate effectively across all levels of the organization.
• Strong analytical and critical thinking skills are a must. The candidate must have experience with typical quality gauges and instrumentation plus understand engineering drawings. Proficiency with Excel and PowerPoint is expected.
• Preferred candidate will have experience in Lean/Six Sigma tools and manufacturing techniques.
• Ability to coordinate multiple tasks in a fast-paced environment.
• Ability to convey product information and availability to customers.
• Must possess the ability to deal tactfully with customers.
• Self-starter and self-motivated.
• Ability to work as a team player.
• Willingness to work overtime as required.

Physical Requirements

• Will sit, stand, or walk distances for up to 12 hours per day.
• Will climb stairs on an occasional basis.
• Will lift, push, or pull up to 50 pounds on an occasional basis.
• Required to use hands to grasp, lift, handle, carry, or feel objects on a frequent basis
• 20/40 vision in each eye, with or without correction, is required
• Must be able to comply with all safety standards and procedures
• May reach above shoulder height and below the waist on a frequent basis.
• May stoop, kneel, or bend, on an occasional basis.
• Ability to wear personal protective equipment is required (including but not limited to, steel-toed shoes, gloves, safety glasses, hearing protection, protective jacket or apron, and arm guards)