Qa/Change Control Coordinator

Veteran-Owned Firm Seeking a QA/Change Control Coordinator for a Role in Ashburn, VA

My name is Stephen Hrutka, and I lead a veteran-owned management consulting firm in Washington, DC, focused on Technical/ Cleared Recruiting for the DoD and IC.

HRUCKUS helps other Veteran-Owned businesses recruit for positions across the VA, SBA, HHS, DARPA, and other cutting-edge R&D-related defense agencies.

Our client seeks a QA/Change Control Coordinator with an active clearance to support a Federal customer.

The ideal candidate has 4 years of experience in change management coordination or a related role; a bachelor's degree in computer science, information systems, or a related field; and knowledge of ITIL principles and certification (e.g., ITIL Foundation).

If you're interested, I'll gladly provide more details about the role and further discuss your qualifications.

Thanks,

Stephen M Hrutka

Principal Consultant

www.hruckus.com

Executive Summary: HRUCKUS is seeking a QA/Change Control Coordinator for a role in Ashburn, VA.

Position Description: The QA/Change Control Coordinator will work with an enterprise network architecture and engineering team supporting our client's Federal customer. The QA/Change Control Coordinator supports change management and Quality Assurance tasks related to projects to upgrade and modernize a Wide Area Network (WAN) communications infrastructure, supporting over 1,600 field sites and multiple Program Directorates on the Enterprise Network Architecture and Engineering Support Services (ENAESS) program.

Position Responsibilities:

• Collaborate with stakeholders to understand and document change requirements, including impact analysis, risk assessment, and change scheduling.

• Develop and maintain change management artifacts such as change records, change plans, and change implementation schedules.

• Coordinate change approval meetings with the Technical Review Board (TRB) and Change Control Board (CCB), ensuring all necessary documentation is available for review.

• Facilitate discussions and provide guidance during change approval meetings to ensure a thorough review of change requests, including consideration of potential impacts and risks.

• Assist in the identification and mitigation of potential risks and issues associated with changes.

• Work closely with cross-functional teams to ensure the timely and successful implementation of approved changes.

• Act as a stakeholder for the configuration and maintenance of change request management within ServiceNow, ensuring that the system supports efficient and effective change management processes.

• Monitor and report on the status of change requests, providing regular updates to stakeholders and leadership.

• Continuously improve change management processes and tools by identifying areas for enhancement and implementing best practices.

Eligibility/Clearance Requirements:

• Must be a U.S. Citizen with an active clearance.

• Must be able to provide proof of U.S. Citizenship and able to obtain a CBP Full Background Investigation.

Clearance Preference:

• CBP Full BI - 1st priority

• Any DHS badge + DoD Top Secret

• 2nd choice

• DoD Top Secret + willingness to get CBP clearance

• 3rd choice (it can take 45 days to 6 months to obtain a CBP clearance - work can only begin once the clearance is fully adjudicated)

Position Requirements:

• Bachelor's degree in computer science, information systems, or a related field.

• 4 years of experience in change management coordination or a related role.

• Strong understanding of change management principles, methodologies, and best practices.

• Familiarity with ServiceNow or other change management tools.

• Excellent organizational skills with great attention to detail.

• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

• Ability to prioritize and manage multiple change requests simultaneously.

• Knowledge of ITIL principles and certification (e.g., ITIL Foundation) is a plus.