Kasai North America, Inc Murfreesboro , TN 37130
Posted 2 weeks ago
Responsibilities:
Supervise and direct the work of the QA Project Engineers, QA Supervisors, and Quality Auditor staff
Develop and implement a quality program which insures conformity of purchased material and final products to strict quality standards, while maintaining business volumes to the customer
Meet with quality representatives to discuss and resolve quality problems as required
Oversee the containment process of suspect product and manage the sorting operations
Manage the feedback for suspect product and any monetary claims associated with these issues
Coordinate with Product Engineering department in support of current and new product launch
Work closely with Manufacturing Department personnel in support of production operations
Follow-up on customer complaints and warranty claims
Review and ensure that all testing requirements have been met
Manage and Maintain Production and Customer Volume Requirements
Provide data metrics to corporate QA and plant management regarding rejection, Parts Per Millions (PPMs) 5Ps, and improvement plans
Manage and maintain production and customer volume requirements
Participate in ongoing performance management including but not limited to evaluations, recommendations of wage increases and necessary corrective action
Ensure compliance with all company policies, safety standards, 5S practices, regulatory and/or customer requirements
Authorities for an employee are granted by means of work instructions, policies and procedures and/or direction provided by management to meet the requirements of the customer
Education:
Experience:
3 to 5 years of experience in the Quality Field
Minimum of 3 years' experience in a leadership or supervisory role.
Skills:
Must have strong interpersonal and customer-service skills
Ability to communicate effectively with internal and external customers
Ability to interpret blueprints, drawings, schematics, etc...
Capable of using basic measurement devices such as micrometers, calipers, indicators, etc...
Experience working with Windows operating system as well as Microsoft Office Suite (Excel, Word, PowerPoint)
Other:
Ability to travel for extended periods of time with limited prior notice
Must be able to work any assigned shift or overtime, as necessary
Work Environment
This job operates primarily in an office environment, and routinely uses standard office equipment. Some of the work will be performed in a plant environment where it may be loud
Physical Demands:
The employee frequently is required to sit, and occasionally required to stand and walk. The employee must be able to occasionally lift and/or move up to 25 pounds. The employee may also be required to work in hot temperatures.
This job description should not be construed to imply that these requirements are exclusive standards of the position. Incumbents will follow any other instruction, and perform any other related duties, as may be required by their supervisor
Kasai North America, Inc