QA Investigation Specialist

Twin Oaks Community Services Mount Holly , NJ 08060

Posted 3 months ago

Join our team today and immerse yourself in a rewarding career for years to come!

As an Investigation Specialist, you will work in the Quality Assurance/Performance Improvement department in Mt. Holly, Burlington County, NJ.

Responsibilities:

  • Conduct investigations in response to allegations related to abuse, neglect and exploitation, or other significant events.

  • Interview persons served, staff, program leadership as part of investigation.

  • Analyze various types of documentation including financial information, timesheets, GPS, and service documents.

  • Work with program leadership and Human Resources to identify actions taken or planned.

  • Prepare clear, accurate and timely reports summarizing findings and determining whether each allegation was substantiated or unsubstantiated.

  • Identify patterns of issues related to investigations and make recommendations which may decrease repetition.

  • Support Quality Department with special projects.

Benefits:

  • Competitive salary

  • Medical and dental insurance

  • Vision plan

  • Retirement plan

  • Flexible spending plans

  • EXCELLENT time benefits

  • Opportunity for personal and career growth

  • Team oriented environment we practice the FISH! Philosophy

Requirements

Qualifications:

  • Bachelor's Degree Required in Behavioral Health/HealthCare field

  • Minimum 3 years of relevant experience, including direct care experience with youth and/or adults who have intellectual disabilities and/or behavioral health issues

  • Experience in investigating incidents preferred

  • Strong analytical skills and ability to present concise, objective summary of findings

  • Excellent written and oral communication, as well as interpersonal skills

  • Valid driver's license in good standing required

All positions require a valid driver's license in good standing, pre-employment drug screening and criminal background check. Oaks Integrated Care considers applicants for all positions without regard to: race; color; religion; sex; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.

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Questions? Contact our HR Recruiter at 609-845-3738 or recruiter@oaksintcare.org

Contact Us

Access Center: 1-800-963-3377

Administrative Office: 609-267-5928

Locations

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QA Investigation Specialist

Twin Oaks Community Services