QA Analyst - San Jose

Blueground San Jose , CA 62682

Posted 2 months ago

At Blueground, our vision is to make people feel at home wherever they choose to live. For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore lifes latest adventure.

Weve grown a lot since our founding in 2013, having raised more than $258m+ in funding, to date -- and thats just the beginning. Were now hosting guests in more than 5,000 homes in 15 cities, with an aim to hit 50 cities by 2025. Our vision comes to life through our ways of working. For our 500+ member team located across 9 countries, weve created a culture of collaboration, inclusiveness, and opportunity.

We believe our people should have the power to choose their preferred way to work. Depending on the roles requirements, team members can choose to work full time in one of our offices, work fully remote, or choose a hybrid model between the two. We are driven by our core values. To our team, Time is our most important resource. Excellence isnt simply a standard, but an exciting way to look at life. We Care deeply about our guests and colleagues. Our relationships are built around Transparency, which builds trust and improves communication. Were shaping the future of living, and we want you to be part of that journey.We are currently looking for a Quality Assurance Analyst to join our growing team in San Jose, CA, and take care of Blueground's Product quality. The Quality Assurance Analyst performs scheduled audits in Blueground apartments to ensure city compliance with Blueground Standards.

What you will focus on:

  • Conduct initial inspection audits at a sample of newly furnished apartments and exit inspection audits at a sample of checked-out apartments to ensure the apartments and furnitures perfect condition.
  • Estimate and report the level of damage that may have been occurred after guests stay at our apartment
  • Check and evaluate the cleaning services conducted in our properties by cleaning partners
  • Highlight the actual apartments condition right before tenants check-in, through the last minute QA audit
  • Cooperate with QA Team Leader, providing him/her with his/her feedback (through audit reports) regarding the performance of OMs/OAs/Technicians/GRAs/cleaning teams in initial/exit inspections and cleaning sessions

What we are looking for:

  • Previous experience of up to 3 years
  • Relevant experience in the hospitality sector or a facilities management company would be a plus
  • Experience working in a Quality Assurance related position would be a plus
  • Ability to conduct technical assessments for apartments
  • Ability to easily commute within the city
  • B.Sc/M.Sc in Quality or Engineering would be a plus
  • Attention to detail
  • Very good communication skills - verbal and written
  • Data collection, management, and analysis experience
  • Excellent Planning and organizational skills
  • IT Literacy (MS Office, G-Suite)

Your benefits:

  • Competitive salary & up to 40% performance bonus every quarter
  • Flexible paid time off
  • Enhanced parental leave
  • 401k retirement plan
  • Competitive Health insurance (Medical, Dental, and Vision), along with complimentary access to OneMedical and Health Advocate
  • Flexible work environment through our Blueground Nomads employee mobility program
  • Dynamic working environment with talented people
  • Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai!

At Blueground we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity, or religion.

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QA Analyst - San Jose