QA Analyst (Rocky Hill, CT)

This is a hybrid position and we're looking for this person to come into the Rocky Hill, CT office twice a week.

QA Analyst Overview:

Ebbo is seeking a skilled and detail-oriented QA Analyst to join our QA team in IT operations department. The ideal candidate will have a passion for ensuring the quality of software products through meticulous testing and analysis. As a QA Analyst, you will be responsible for identifying, documenting, and reporting software defects to ensure the delivery of high-quality products to our customers.

Duties & Responsibilities of QA Analyst:

• Develop and execute test plans, test cases, and test scripts to ensure functional testing of software applications.

• Develop test plans, test cases, and test scripts for APIs based on functional and non-functional requirements.

• Perform functional, regression, and performance testing to identify software defects and verify fixes.

• Collaborate with cross-functional teams results to facilitate knowledge sharing and future testing efforts.

• Proficient in back-end process-based testing including ability to query databases.

• Participate in Agile ceremonies for requirement reviews, sprint planning, retrospectives etc. to provide input on testability and quality considerations.

• Provide support for troubleshooting and debugging issues in test and production environments.

• Maintain and communicate testing timelines, schedules, and status reports.

• Identify opportunities for process improvement and contribute to the enhancement of testing methodologies and best practices.

Skills & Experience of QA Analyst:

• Bachelor's degree in computer science, engineering, or related field.

• 4+ years of industry experience as QA Analyst and/or API tester.

• Experience with API testing tools like Postman, Swagger or RestAPI is must.

• Experience with performance testing tools like JMeter/Blazemeter.

• Experience with SQL and ability to validate data for test result accuracy

• Experience with Jira, TFS (DevOps) or other task collaborations tools.

• Experience with any cloud platform - AWS, Azure is desired.

• Experience with test automation tools and frameworks (e.g., Selenium, JUnit, TestNG) is a plus.

• Proficient analytical and problem-solving skills with a keen attention to detail.

• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.

• Ability to work independently and prioritize tasks in a fast-paced start-up like environment.

Perks and Benefits of QA Analyst:

• Unlimited PTO, closing every Friday at 2pm (all year round) and a paid week off between Christmas and New Year's.

• Health Benefits: Medical, Dental, Vision, Disability, Life, Safe Harbor 401K plan with a 3% contribution from ebbo, 100% vested to you right away.

• Annual bonus and merit increases.

• DEI Program and Wellness Program with great prizes.

• Every team receives an annual budget for training opportunities.

• Tons of opportunity for mentorship and growth (career trajectories for employees).

About ebbo

At ebbo, our focus is on our team members. Your growth and work/life balance are always top of mind. The minute you step through the door (either in-office or virtually), you'll be joining a company that values everyone's input, rewards and recognizes exemplary work, prioritizes diversity, equity and inclusion and loves to have fun. You'll also be a part of a company that is constantly being recognized for excellence. We've been chosen as a "Connecticut Top Workplace" nine years in a row, named one of Boston's Best & Brightest "Top Company Cultures" nationally and featured in Forbes, Fast Company, Glossy and Chain Store Age.

From a business perspective, ebbo is an all-in-one loyalty company. In addition to our suite of uniquely configurable loyalty solutions, ebbo's data driven, full-service approach helps brands build customer engagement on repeat. ebbo also operates a direct-to-consumer business, called Clarus Direct. Learn more about us at https://www.ebbo.com/.

ebbo is proud to be an Equal Opportunity/Affirmative Action employer. As such we are collecting this data from applicants. Completion of this data is voluntary and will not affect your opportunity for employment or terms or conditions of employment. This data will be used for reporting purposes only and will be kept separate from all other personnel records and only accessed by the Human Resources Department. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by law.

Department: IT

This is a full time position