JOB SUMMARY: Interface with various members of IT, Quality Assurance, Project Management, and Operations as well as vendors and clients to identify testing needs of the organization. The Quality Assurance Analyst will work with the QA Team on a per project basis to develop and execute test plans.
ESSENTIAL DUTIES & RESPONSIBILITIES (other duties may be assigned as necessary):
Manual testing in Windows, UNIX, and portal environments with traceability to requirements
Create, maintain, and execute test cases and scripts through coordination with IT QA Test Lead and Team, Project Managers, Developers, Stakeholders, clients and vendors
Coordinate testing with UAT including defect tracking, metrics, escalations, and coordination with client
Follow QA methodology and procedures
Work independently with minimal guidance from Manager
Accept and manage changing priorities and address issues swiftly and professionally
Act in accordance with established IAS Standard Operating Procedures
Maintain confidential information
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Demonstrate successful hands on experience with test planning and execution
Have experience creating test documentation to include plans, cases, scripts
Have experience with defect tracking tools, reports, and metrics
Have experience in working with vendors and clients
Conform with and abide by all regulations, policies, work procedures, instructions and all safety rules
Demonstrate excellent written and verbal communication skills for varying levels within the organization
Display flexibility with priorities within a dynamic work environment
Exhibit self-direction and proactive problem solving
Use tact when expressing ideas or opinions to respond to objections successfully. Facilitation skills are preferred
Possess a broad technical knowledge of business unit's systems, processes, and procedures
Possess knowledge of commonly used concepts, practices, and procedures within the field.
Possess working knowledge of Microsoft Office, especially Excel and Word.
EDUCATION and/or EXPERIENCE REQUIRED:
Prefer experience in Life Insurance industry
High School diploma or GED equivalent
2+ years QA Testing experience required 4+ years desired.
Insurance Administrative Solutions