A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Information Technology Development team helps develop and supports internal information technology systems and applications for use by all staff levels. You'll help our team develop programmes and applications that cater to PwC's strategic technology needs using your knowledge of technical domains of application.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
Deal effectively with ambiguous and unstructured problems and situations.
Initiate open and candid coaching conversations at all levels.
Move easily between big picture thinking and managing relevant detail.
Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
Contribute technical knowledge in area of specialism.
Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
Navigate the complexities of cross-border and/or diverse teams and engagements.
Initiate and lead open conversations with teams, clients and stakeholders to build trust.
Uphold the firm's code of ethics and business conduct.
Job Requirements and Preferences:
Minimum Degree Required:
High School Diploma
Minimum Years of Experience:
6 year(s) of progressive roles focused on managing information technology applications and its overall impact on business strategies and productivity.
Demonstrates extensive level of technical knowledge and skills in areas of application development that may include:
C#, ASP.NET, ASP.NET MVC, .NET Framework 3.5 and later using Visual Studio 2013 [or later].
Proficiency in SQL Server or other comparable databases such as MySQL, Oracle and PostgreSQL.
Knowledge of object programming and software design patterns such as MVC, MVP, Singleton and factory.
Building Application Integrations using REST and SOAP web services is a plus.
Preferred Fields of Study:
Computer Applications, Computer Programming
Demonstrates intimate abilities and/or a proven record of success as a team leader in improving and managing the productivity of technology and business processes by creating automated workflows including:
Lean IT principles and data driven approaches;
Script languages and automation (e.g. Python, Ruby, JScript, VBscript, Bash, Powershell, Google Apps Script, Groovy);
Cloud infrastructure and container-based deployment (Docker, Kubernetes, Openshift);
Modern web application development (e.g. AngularJS, NodeJS, Python, CSS3, Boostrap);
NoSQL databases (e.g. DocumentDB, Cloud Datastore, MongoDB, Casandra, etc.);
REST API design and creation (e.g. Spring-WebMVC, Jersey);
API management (e.g. Azure API Management, Google Cloud Endpoints);
Cloud-based platforms and services (e.g. Google Cloud Platform, MS Azure, AWS, OpenAPI, Swagger, Apigee);
Continuous integration/continuous deployment (e.g. Git, Jenkins, TFS, Puppet, Chef, Maven, Gradie, Ant);
Containers - Docker, Kubernetes, Openshift;
Serverless: AWS Lambda, Cloud Functions;
Unit testing using JUnit, NUnit and related tools;
Data Integration Tools (SSIS, Informatica, API Management, Enterprise Service Bus, and Rules Engine);
Source control using one of Git, Subversion, TFS; and
Enterprise Application Integration and Identity Management (IdAM), (oAuth2).
Demonstrates intimate abilities and/or a proven record of success as a team leader in application and IT strategy that spans multiple technology platforms including the following areas:
Utilize technical understanding that spans multiple platforms and portfolio of applications with demonstrated knowledge of the strategic priorities;
Utilize regional data centre and operations functions to support the integration of key priorities and understanding of application service operation management principles;
Strategically direct a team while leading projects and initiatives related to operations and process improvements with internal staff, contractors and managed service vendors;
Manage multiple application support areas covering a variety of applications and sourcing models;
Interact with senior leadership and peers across the organization to impact the strategic direction of application support processes;
Drive compliance to SLA's for application support;
Define short and long term plans for application support based on strategic priorities;
Perform financial management (e.g. budgeting, forecasting, operational and capital expenditure, RUN costs;
Translate the RDC and operations plan by leading others and performing work with significant independence; and
Support and facilitate formal and informal coaching and development activities for employees.