A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our System Architecture team helps build customisable specific system solutions that enhance PwC's system capabilities to appropriately serve all client needs. As part of the team, you'll use enterprise architecture across application areas to build delivery models that map PwC capabilities to business needs outlined by clients.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
Deal effectively with ambiguous and unstructured problems and situations.
Initiate open and candid coaching conversations at all levels.
Move easily between big picture thinking and managing relevant detail.
Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
Contribute technical knowledge in area of specialism.
Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
Navigate the complexities of cross-border and/or diverse teams and engagements.
Initiate and lead open conversations with teams, clients and stakeholders to build trust.
Uphold the firm's code of ethics and business conduct.
Job Requirements and Preferences:
Minimum Degree Required:
High School Diploma
Minimum Years of Experience:
6 year(s) of progressive roles managing IT architecture and engineering designs and domains.
Preferred Fields of Study:
Information Technology, Computer Systems Analysis, Management Information Systems, Computer Applications, Computer Engineering, Computer Programming
ISC2 CCSP Certified Cloud Security Professional, ITIL Certification(s), or CCNA/P
Demonstrates intimate abilities and/or a proven record of success as a team leader in:
Using tools like Azure DevOps/VSTS, validate requirements, deploy, and troubleshoot deployments of code and technologies in stage and production environments;
Demonstrating leadership, influencing and communication skills, as well as the ability to drive continuous performance improvements with the stakeholders, vendors and technology subject matter specialists;
Building, maintaining and controlling stage and production environments;
Troubleshooting complex issues in stage and production application & infrastructure environments;
Establishing proactive monitoring and alerting capabilities for all components of the platform using system monitoring tools such as Datadog, SignalFX, etc
Establishing system health and capacity requirements as needed to enhance new and existing offerings
Documenting SOPs, and perform knowledge transfer to others;
Leading and driving to completion management initiatives across a global DevOps team;
Demonstrating fluency in at least two development languages such as Java, Perl, PHP or Python;
Having experience managing Azure, AWS, GCP or distributed VMware environments;
Demonstrating knowledge of one or more container technologies and orchestration such as Docker & Kubernetes and at least two database technologies such as MongoAtlas, MySQL, MS-SQL, or Postgresql;
Working with code management tooling such as Github / Gitlab;
Working with CI/CD pipeline tooling and deployments;
Possessing experience with Linux and Windows administration;
Having experience with HashiCorp tool set i.e Terraform, Consul etc. is a plus;
Understanding of SRE concepts and practices and experience implementing them in enterprise environments to stable, reliable, secure and high performing data platform; and
Using knowledge and experience with chaos engineering tools and practices to improve environment resiliency.