Public Works Assistant Field Operations Manager

The Position

Bargaining Unit: Local 21 - Supervisory Management

Contra Costa County Public Works Department (CCCPWD) maintains over 660 miles of roads, 150 miles of streams, channels, and over 200 County buildings throughout Contra Costa County. CCCPWD provides services such as Parks and Recreation, Sandbag Distribution and Flood Control throughout unincorporated areas of Contra Costa County.

The Public Works Department has an organizational culture that strives for continuous improvement. Our mission is to deliver cost-effective, safe, reliable, and sustainable services for the Contra Costa County community.

Under general direction, the Public Works Assistant Field Operations Manager plans, monitors and assess annual road and flood control maintenance programs; and performs other related duties as required.

The Public Works Assistant Field Operations Manager has responsibility for road and flood control maintenance strategic planning, systematic improvement of work processes and coaching and mentoring line supervisors to enhance general management, supervision and technical skills. The Public Works Assistant Field Operations Manager is distinguished from Public Works Field Operations Manager in that the latter has responsibility for overall management of the field operations. It is also further distinguished from Public Works Maintenance Supervisor in that the latter has direct responsibility for a defined geographic or functional area. This classification reports to the Public Works Field Operations Manager.

The Public Works Department is currently recruiting to fill two (2) vacant positions for the Public Works Assistant Field Operations Manager classification.

We are looking for someone who:

• is analytical and strategic thinker to make decisions and recommendations regarding field operations and personnel management;
• is an effective communicator, someone who comes to work with a positive attitude and is a team player;
• is a leader who can identify operational needs and has the ability to motivate a group of people towards a common goal or change;
• can work with different types of people, of varying backgrounds, and political and professional personnel;
• is organized and has the ability to plan and make decisions, within a fast-paced, high pressure work environment;
• is customer service focused and strives to produce high quality work.

What you will typically be responsible for:

• Overseeing personnel in the planning and organizing of maintenance, safety, equipment use, and facilities management activities

• Monitors operations to ensure consistency and compliance with County policies, procedures, and permit requirements by regulatory agencies

• Promotes environment sustainability while implementing and assessing the maintenance and repair needs for County maintained infrastructure

• Supervising subordinate staff, offering opportunities to train & mentor and evaluate their performance

• Investigating and responding to citizen complaints related to road and flood control infrastructure maintenance

• Overseeing the operations response to local emergency events

A few reasons you might love this job:

• You will enjoy a flexible work schedule which provides for a supportive work/life balance

• The work of the division has a great impact on public safety and the everyday lives of citizens who live and work in Contra Costa County

• The customer service provided is diverse and high paced

• Coordination and collaboration with various different divisions, departments and agencies offers many networking opportunities to achieve success and results

A few challenges you might face in this job:

• The division has a large number of maintenance workers and supervisors tasked with a large variety of responsibilities. As an Assistant Field Operations Manager, you will be responsible to lead a large group to take action

• As an Assistant Field Operations Manager, you will be responsible to achieve results with limited resources

• Responding to emergency after hours call outs

Competencies Required:

• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks

• Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations

• Professional & Technical Expertise: Applying technical subject matter to the job

• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability

• Oral Communication: Engaging effectively in dialogue

• Writing: Communicating effectively in writing

• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships

• Leadership: Guiding and encouraging others to accomplish a common goal

To read the complete job description, please visit: https://www.governmentjobs.com/careers/contracosta/classspecs/4673

The eligible list established from this recruitment may remain in effect for six months.

Typical Tasks

Management Responsibilities:

• Establishes, reviews and updates productivity and quality guidelines, level of service and condition assessment criteria for all work activities

• Assist with personnel matters such as recruitment, staffing, and training

• Supervise, coach and mentor subordinate staff for improved performance

• Conducts annual performance evaluations of subordinate staff

• Assists field personnel with technical knowledge in work procedure methods

• Supports field operations with detailed information on technical work practice, policy, legal constraints and maintenance history

• Recommends annual maintenance objectives

• Prepares and monitors annual program budget

• Develops annual work plan to achieve maintenance objectives

• Provides input to Field Operations Manager on performance of staff

• Prepares interim and annual reports on program accomplishments and costs/benefits of program delivery

• Reviews work in the field to verify accuracy of reported productivity in Maintenance Management System (MMS) to assure work meets quality guidelines

• Develops comparative information to benchmark the performance of work groups both internally and externally

• Reviews and responds to customer service requests or complaints either verbally or in writing and evaluates customer satisfaction through surveys and recommends changes to levels of services as appropriate

• Assesses the general condition of road and flood control facilities

• Observes crew safety practices in the field and recommends changes for improved performance, monitors and evaluates safety programs

• Facilitates Safety Committee meetings, conducts quarterly crew safety inspections, and organizes safety training classes

• Participates in Division Issue Resolution Team (DIRT) meetings

• Provides technical training for personnel

• Facilitates the maintenance and repair of equipment

• Arranges for outside contractor service to support routine maintenance activities

• Prepares and revises specifications and initiates purchase orders for materials

• Acts as alternate Maintenance Branch Leader in the Engineering Department Operations Center during declared emergencies

• Assesses equipment needs to analyze and compare the cost/benefit of equipment ownership, lease and rental

• Recommends annual equipment replacements

• Procures equipment and develops specifications and spreadsheets for individual pieces of equipment

• Uses various word processing and spreadsheet software programs to prepare reports and budgets

• Markets services to other agencies

Minimum Qualifications

License Required: Possession of a valid California Motor Vehicles Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process.

Education: Possession of a high school diploma, G. E. D. equivalency or a high school proficiency certificate.

Experience: Six (6) years of full-time (or the equivalent of full-time) experience maintaining roads, road structures, and/or flood control facilities for a public or private agency, two (2) years of which must have included work equivalent to a Contra Costa County Public Works Maintenance Supervisor or Vegetation Management Supervisor.

Other Requirements: Employees in this class may be subject to drug and alcohol testing under provisions of the County's Drug and Alcohol Testing Program.

Selection Process

• Application filing and evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application; applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.

• Online Virtual Interview: Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online virtual interview. The assessment will measure candidates' competencies as they relate to the job. (Weighted 100%).

For recruitment-specific questions, please contact Chris Miller at chris.miller@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs' applicant support team for assistance at +1 855-524-5627.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.