Public Utilities Regulatory Analyst IV

State Of California San Francisco , CA 94118

Posted 1 week ago

Job Description and Duties

Individuals interested in applying for this vacancy must have eligibility. If you are new to state service or need to gain eligibility to this classification, please Click here to open the examination bulletin and follow the instructions on "How to apply".

The examination is a separate process from applying for this vacancy. Please be sure to follow all instructions for each process.

Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager - standard in-person interviews will still be offered if conditions permit.

The Customer Programs Section in the Communications and Water Policy (CWP) Branch within the Public Advocates Office is seeking a Public Utilities Regulatory Analyst IV to join its Customer Programs team.

Under the general direction from the Program and Project Supervisor, the analyst will participate in several proceedings and programs related to the communications industry. The analyst will conduct technical, analytical, and research to make evidence-based recommendations related to communications services, write comments on utility applications and Commission rulings, deliver presentations to staff and senior decision makers, testify at hearings, and represent the Public Advocates Office in various forums.

You will be part of project teams conducting research and analysis to support the Public Advocates Office policy development on communications services to protect California customers, including people with disabilities, low-income households and other disadvantaged and marginalized communities to advance social justice.

As the Commission continues to address access to essential communications services and other utility services, the analyst may be assigned work in other areas and branches, as needed.

The positions at this level require a great degree of knowledge, skill and ability in order to provide original research and advisory services on highly complex and technical problems. Assignments require major synthesis of information and perspective utilizing data of varied types and sources.

Incumbents may have lead responsibility in directing and implementing major complex research studies or programs and may lead workshops on regulatory issues of moderate scope and complexity.

The Customer Programs Section is currently working on a range of topics, including:

  • Developing customer protections on communication services for people with disabilities, people who are incarcerated, low-income households and other disadvantaged and marginalized communities to advance social justice.

  • Developing policy recommendations to close the digital divide and ensure safe and reliable phone and broadband services for all Californians.

  • Participating in General Rate Cases (GRC) for Small Rural Telephone Companies to ensure customer protections of phone and broadband services in rural areas, developing just and reasonable rates for customers.

  • Developing policy recommendations to achieve affordable broadband services, particularly for low-income customers in rural areas and increase broadband adoption.

Carrying out these functions includes, but is not limited to, the following:

  • Developing and applying standard solutions, approaches and methodologies.

  • Collecting, synthesizing, modeling, and analyzing data (quantitative and qualitative).

  • Using spreadsheets and other quantitative tools.

  • Developing evidence-based recommendations.

  • Present research, analysis, findings, and recommendations orally and in writing;

  • Write high-quality protests, testimony, and comments related to general rate cases, other proceedings (e.g., complaints, applications, investigations, rulemakings, workshops, and committee meetings), advice letters and other utility filings.

  • Attend and represent the Public Advocates Office at intra-agency and inter-agency conferences, workshops, and public meetings concerning issues of utility rates and service, proposed new and federal regulations, public-purpose programs, and other related issues.

  • Testify in evidential hearings.

CLICK HERE to share with the California Public Utilities Commission how you first learned about this position, this will assist us in our recruitment efforts.

You will find additional information about the job in the Duty Statement.

Working Conditions

This advertisement is listed specifically for San Francisco (LA, SF, SAC) location. All identified locations will be considered as one candidate pool to fill one position.

  • Los Angeles location, please apply to JC# 431638
  • Sacramento location, please apply to JC# 431633

Apply to only those location(s) in which you are willing to work.

This position requires travel.

Positions at the CPUC may be eligible for telework under Government Code 14200 for eligible applicants residing in California, and subject to meeting the telework eligibility criteria. Telework Policy CalHR

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

  • PUBLIC UTILITIES REGULATORY ANALYST IV

Additional Documents

  • Job Application Package Checklist

  • Duty Statement

Position Details

Job Code #:

JC-431617

Position #(s):

680-253-4615-XXX

Working Title:

Regulatory Analyst

Classification:

PUBLIC UTILITIES REGULATORY ANALYST IV

$8,263.00 - $10,343.00


of Positions:


1

Work Location:

San Francisco County

Telework:

Telework

Job Type:

Permanent, Full Time

Department Information

Public Advocates Office/ Communications and Water Policy/ Customer Programs:

The Public Advocates Office represents residential and small business interests at the California Public Utilities Commission. Our mission is to ensure that customers receive safe and reliable utility services at the lowest possible rates. We participate in all Commission proceedings and processes, including workshops, rulemakings, investigations, hearings, utility filings and other forums. These processes set how much customers pay for their utilities, the quality of service they receive, and the rules companies must follow to maintain safe and reliable service.

Please visit www.publicadvocates.cpuc.ca.gov for more information on the Public Advocates Office.

Department Website: http://www.cpuc.ca.gov

Special Requirements

Prepare and submit a response for each question below. The SOQ should provide specific details and examples that clearly demonstrate how your training, experience, and education qualifies you for the position. Refer to the job description and duties, and duty statement to prepare your response. Applicants who do not submit a completed SOQ and writing that exceeds the page limit will not be considered or scored. All information in the SOQ is subject to verification. The SOQ must be no smaller than 11-point Arial font, single-spaced, and no more than two pages.

Please write your SOQ to address the following three questions:

  • Describe a situation where you had to defend your recommendation on a technical, financial, regulatory, or policy issue.

  • Describe your experience presenting ideas, information and results of data analysis to a variety of audiences.

  • Please describe in detail, a project where you had to coordinate the work of others.

It is strongly encouraged to apply through your CalCareer Account at www.jobs.ca.gov

Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.

Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline.

Foreign education credential evaluation services can be found at https://www.naces.org

Employment information on the STD 678 state application MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes, or referring to resumes, will not be accepted in place of the completed STD 678. Applicants who fail to submit a completed STD 678 will not be considered.

Only the most qualified candidates will be invited to an interview.

Per CCR 249.3, this job control may be used to fill subsequent vacancies.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/21/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Public Utilities Commission

Attn: Human Resources Division

505 Van Ness Ave, Room 3008

San Francisco, CA 94102

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Public Utilities Commission

Human Resources Division

505 Van Ness Ave, Room 3008

San Francisco, CA 94102

Monday to Friday Except Holidays.

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

  • Resume is required and must be included.

  • Statement of Qualifications - A Statement of Qualifications (SOQ) is required. Please see "Special Requirements" for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Describe you experience working in a data analysis, data visualization, or spatial analysis role or position is highly desired.

Benefits

Benefits Summary

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.cpuc.ca.gov

Hiring Unit Contact:

Antoinette Floyd

(415) 703-2795

Antoinette.Floyd@cpuc.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Main Line

(415) 703-5331

EEOConcerns@cpuc.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.


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