Essential Job Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Make sure the lobby area is clean at all times.
Clean all ash urns on elevator landings. Clean pictures and table in each floor.
Assist all guests with luggage.
Bring to supervisor all the items as requested.
Clean bathroom tiles in the lobby area or close areas to the lobby.
Re-fill all containers in the lobby and break room area.
Clean all spills and place necessary slippery floor signs accordingly.
Vacuum all landings and hallways.
Sweep and clean stairways.
Notify supervisor of any conspicuous people or problems such as missing room items, damage, pets, engineering problems, etc.
Be properly attired in clean uniform, proper footwear and wear nametag at all times.
Adhere to all housekeeping procedures and hotel rules
Deliver and set cribs and extra beds.
Deliver all requests to rooms upon guest request.
Other duties and responsibilities as assigned.
The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
Maintain the pool area (i.e., garbage, towels)
Assist with all deliveries to the Housekeeping department or other departments.
Maintain a safe work environment for co-workers and a safe hotel for guests; please refer to Section 7.0 in the Associate Handbook for specific examples
Qualifications, Job knowledge, Experience, Skills, Abilities:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to communicate, verbally, effectively with guests and co-workers; respond to guest requests
No special licenses or certificates required
Maintains professionalism at all times, demonstrating courtesy and respect to guests and co-workers
Physical requirements of the position and work environment:
Must be able to walk, climb stairs
Must be able to bend, stoop, crouch
Must use hands to reach, grasp, handle, pull and push
Must have good near and far vision
Must be able to hear, talk, smell
Must be able to lift & carry up to 50 pounds
Majority of duties performed indoors.
Noise level moderate
Hilton Nashville Downtown Additional Property Specific Functions: