Public Service Faculty - Strategic Management And Organizational Effectiveness Unit Manager

Position Information

Classification Title Public Service Professional AC FLSA Faculty Rank Open Rank Contract Type Fiscal (12 mo.) Tenure Status Non-Tenure Track Minimum Qualifications

Master's degree or equivalent in organizational assessment, industrial psychology, statistics, sociology, social work, anthropology, business, public administration, law or related field is required.

Position Summary

The Carl Vinson Institute of Government at The University of Georgia invites applications for a Public Service Faculty position in the Strategic Management and Organizational Effectiveness Unit. The position will be available April 15, 2024 and carries rank in the public service faculty career ladder of the University. Rank on hire will depend on the candidate's qualifications and experience, according to Public Service and Outreach Appointment and Promotion Guidelines found here: http://outreach.uga.edu/policies/appointment-andpromotion-guidelines/

The Carl Vinson Institute of Government is growing its team that provides research, analysis and decision support to state and local government. We are looking for an experienced leader with demonstrated ability leading organizational assessment, process improvement, performance management, strategic planning and other types of management studies. We are seeking a leader who will analyze organizational and operational challenges and design and develop solutions to improve and track performance.

This position will lead the Strategic Management and Organizational Effectiveness Unit. As Unit Manager, the position will grow a program of work related to organizational assessment, process improvement, performance management, strategic planning and other types of management studies. This is a highly entrepreneurial position with responsibility to foster strong relationships with state officials and other government leaders. This position will analyze organizational and operational challenges and develop solutions to improve and track performance. This position will work closely with state and local government officials on projects to improve organizational effectiveness by utilizing data informed decision models and a human centered design approach.

This role has responsibility for providing technical assistance in various forms for state and local government and public officials, including producing written reports evaluating specific government questions, developing data informed decision models, implementing complex solutions to sensitive issues, and presenting results to groups, both large and small. Complexity in the role is driven by the need to responsive to a variety of requests in a changing government environment while managing multiple projects and supervising faculty, staff, and students.

The Strategic Management and Organizational Effectiveness Unit Manager role is a leadership position at the Institute of Government. Functions of this position include representing the Institute with various state and local agencies, nonprofits, and foundations. Decisions based on these presentations and information have a long-term impact on the organization and the State as a whole. Carrying out these functions effectively results in service delivery to clients while enhancing the reputation of the Institute of Government

This position is located in Atlanta and will lead a team of staff and public service faculty with a primary mission of supporting state agencies in improving the effectiveness and efficiency of their operations and services.

Ability for travel on an as-needed basis is essential.

Responsibilities

• Direct, manage, and participate in division and Institute activities.

• Manage and direct the Organizational Effectiveness and Strategy unit of the Institute.

• Supervise professional staff consisting of public service faculty, research staff, and graduate and undergraduate students.

• Conduct annual performance evaluations the staff and public service faculty in the unit

• Establish and maintain working relationships with personnel in state governments and professional associations.

• Meet with potential clients to determine needs and negotiate contracts.

• Develop projects, pursue grant funding, develop project resource plans, oversee contract development and deliverables

• Participate in professional associations.

• Gather, analyze, and present data in an accessible manner.

• Write applied research reports and present findings to elected officials and staff.

• Collect and analyze financial and operational data.

• Facilitate enterprise strategic and resource planning.

• Assist governments in developing their strategic plans and data strategies and assess and improve organization effectiveness.

• Perform other related duties as assigned.

Additional Requirements

Required:

• Knowledge of government principles, concepts and practices.

• Knowledge of organizational best practices.

• Knowledge of performance management principles.

• Knowledge of state or local government issues and operations.

• Skill in establishing priorities and organizing work.

• Skill in excellent oral communication.

• Skill in excellent written communication.

• Skill in using software programs include Excel spreadsheets, statistical software.

• Ability to learn, adapt, and apply knowledge of government policies and procedures.

• Ability to work independently, as a team member, and as a project lead.

• Ability to manage multiple projects and presentations simultaneously.

• Ability to explain complex methodologies and solutions in a practical manner.

• Ability to apply creative solutions to complex problems/issues.

• Ability to generate questions and conduct interviews.

• Ability to facilitate large and small groups.

• Ability to assess organizations and evaluate their structure, operations, processes, and personnel.

The successful candidate will be appointed at the rank of Public Service Assistant, Public Service Associate, or Senior Public Service Associate.

For information about requirements for each rank, please see Guidelines for Appointment and Promotion (https://outreach.uga.edu/wp-content/uploads/2023/02

/Promotions-Guidelines-Booklet-2023-rfh-clean-2v.revised-2.10.23.pdf).

Relevant/Preferred Education, Experience, Licensure, and/or Certification

Preferred candidates will have at least 10 years of experience working with executives in government on initiatives related to strategic budget decisions, policy analysis, and organizational improvement. Preferred candidate will have held prior roles with fiscal analysis responsibility, use of quantitative decision tools, group facilitation, organizational assessment, and training. At least 10 years of experience in providing technical assistance and consultation to improve government programs and organizational effectiveness is preferred.

Preferred Knowledge, Skills, Abilities and/or Competencies

Preferred:

• Advanced Excel data analysis, data modeling, and data reporting.

• Ability to summarize complex materials and conduct interviews.

• Ability to perform basic statistical analysis.

• Ability to function effectively in an interdisciplinary environment.

• Knowledge of qualitative data coding practices and software.

• Knowledge of human centered design.

• Teaching and adult learning.

• Data analysis.

• Certification in Lean Six Sigma or Kaizen methodologies.

• Ability to facilitate rapid process improvement projects.

• Strong interpersonal skills are necessary for client interactions, engagements and presentations.

Physical Demands Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? Yes Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Is driving a responsibility of this position? Yes Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) No Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

Provide assistance to state and local government agencies on a variety of projects. Conduct organizational assessments, facilitate process improvement projects, provide technical assistance on performance management, conduct strategic planning activities, and conduct other management studies. Assist governments in developing their strategic plans and data strategies. Write applied research reports and present findings to elected officials and staff.

Percentage Of Time 50 Duties/Responsibilities

Manage the personnel and work products and daily operations of the Strategic Management and Organizational Effectiveness Unit. Collect and analyze financial and operational data. Conduct annual performance evaluations of all direct reports.

Percentage Of Time 25 Duties/Responsibilities

Meet with potential clients to determine needs and negotiate contracts. Develop projects, pursue grant funding, develop project resource plans, oversee contract development and deliverables.

Percentage Of Time 15 Duties/Responsibilities

Develop collaborative linkages within Institute of Government, Public Service and Outreach and UGA units that result in increased service to state and local government. Represent the broad range of Institute of Government capabilities with state agencies; stay abreast of State Services and Decision Support division and Institute of Government expertise, evolving projects, etc.

Percentage Of Time 10

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume/CV

• Cover Letter

• Writing Sample

• List of References with Contact Information

Optional Documents

Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact University HR (hrweb@uga.edu).

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.