Public Service Administrator

Job Posting

Important Recruitment Information for this vacancy:

To assist the Kansas State Department of Education in carrying out the Kansas State Board of Education mission, we are recruiting for a Public Service Administrator on the Teacher Licensure team.

• Job Posting closes: Open Until Filled

• Required documents uploaded: Open Until Filled

• Job Location Topeka, KS (Landon State Ofc Bldg.)

Kansas State Department of Education

900 SW Jackson St., Suite 102

Topeka, KS 66612-1212

www.ksde.org

About the Position

• Who can apply: Anyone (External)

• Classified/Unclassified Service: Unclassified

• Full-Time/Part-Time: Full-Time

• Regular/Temporary: Regular

• Work Schedule: Monday

• Friday, Hours to be determined

• Eligible to Receive Benefits: Yes

• Veterans' Preference Eligible: Yes

Compensation: $21.00 Hourly

Employment Benefits

• Comprehensive medical, mental, dental, vision, and additional coverage

• Sick & Vacation leave

• Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave

• Paid State Holidays (designated by the Governor annually)

• Fitness Centers in select locations

• Employee discounts with the STAR Program

• Retirement and deferred compensation programs

Visit the Employee Benefits page for more information…

Position Summary & Responsibilities:

This position will serve as the Teacher Licensure (TL) team's primary technical assistance help desk to internal and external customers in the use of TL authenticated applications. The position updates all systems training manuals, assists the data systems coordinator to develop specifications for annual system updates, conducts systems testing and serves as the team's point of contact to troubleshoot technical issues and submit IT Helpdesk tickets as required. The position assists in the development of internal and external customers' system trainings and leads training with customers.

You may request a position description for this opening by email from jobapp@ksde.org. Be sure to use the Job ID (212667) in the subject line.

Required Minimum Qualifications:

Six months of experience in providing direction necessary to implement the objectives of an agency, program or organizational unit. Education may be substituted for experience as determined relevant by the agency.

Preferred Skills and/or Qualifications:

• Keyboarding skills;

• Effective interpersonal skills;

• Proven exemplary customer service skills;

• General working knowledge of the education licensure regulations of Kansas;

• Ability to make clear and concise explanations by correspondence, telephone or interviews with individuals desiring information;

• Ability to maintain satisfactory working relationships with administrative officials, other employees and the public;

• Ability to interpret licensure information from data maintained in data base; and

• Graduation from an accredited high school/GED.

Recruiter Contact Information:

Name: Marisa Seele

Email: jobapp@ksde.org

Phone: (785) 296-7795

Job Application Process

• First Sign in or register as a New User.

• Complete or update your contact information on the Careers> My Contact Information page.

*This information is included on all your job applications.

• Upload required documents listed below for the Careers> My Job Applications page.

*This information is included on all your job applications.

• Start your draft job application, upload other required documents, and Submit when it is complete.

• Manage your draft and submitted applications on the Careers> My Job Applications page.

• Check your email and My Job Notifications for written communications from the Recruiter.

• Email - sent to the Preferred email on the My Contact Information page

• Notifications - view the Careers> My Job Notifications page

Helpful Resources at jobs.ks.gov: "How to Apply for a Job

• Instructions" and "How to Search for a Job

• Instructions"

Required Documents for this Application to be Complete

Upload these on the Careers

• My Job Applications page

• DD214 (if you are claiming Veteran's Preference)

Kansas Tax Clearance Certificate IS NOT Required by KSDE.

Upload these on the Attachments step in your Job Application

• Resume (or choose existing if you have one)

• Cover letter

• Transcripts (if a degree is part of the required minimum qualifications)

Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents"

How to Claim Veterans Preference

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.

Learn more about claiming Veteran's Preference

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.