Public Service Administrator (Option 1 General Administration/Business Marketing/Labor/Personnel)

Agency : Department of Human Services

Opening Date/Time: 06/26/2024

Closing Date/Time: 07/11/2024

Salary: Anticipated Salary (Effective 7/1/24): $7,966 - $11,759 per month ($95,592 - $141,108 per year)

Job Type: Salaried

County: Sangamon

Number of Vacancies: 1

Plan/BU: RC063

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 37262

Position Overview

Under administrative direction of the Chief, Bureau of Compliance and Evaluation, serves as a working supervisor to staff responsible for Information and Data Analysis. Independently directs the gathering and analysis of relevant facts and data concerning abuse and neglect investigations; makes recommendations for policy and procedure development/revision within the Bureau and the Office of the Inspector General.

Job Responsibilities

• Maintains the OIG Incident Tracking System requirements; prepares and analyzes statistical data reports utilizing Excel, Access, SQL (Structured Query Language), Power BI, Business Objects or other reporting platforms.

• Serves as a working supervisor, assigns and reviews work; provides guidance and training to assigned staff, counsels staff regarding work performance; reassigns staff to meet day-to-day operating needs; establishes annual goals and objectives; approves time off; prepares and signs performance evaluations.

• Reviews, revises, and implements management procedures for the gathering and compiling of relevant data and facts concerning the full range of cases under investigation by investigators.

• Prepares administrative leave reports; reviews and revises reports.

• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of four (4) years of college.

• Requires three (3) years progressively responsible administrative experience in a public or private organization.

Specialized Skills:

• Of the three (3) years of administrative experience, requires three (3) years of experience in data analysis and reporting.

Preferred Qualifications

• Three (3) years of professional experience in data analysis and reporting.

• Three (3) years of professional experience working with statistical methods.

• Two (2) years of professional experience working with agency programs and service objectives and operations systems.

• Three (3) years of professional experience working with SQL (Structured Query Language) or other reporting platform languages for the purpose of creating comprehensive internal agency and external public reports.

• Two (2) years of professional experience in creating and evaluating policies and procedures.

• Three (3) years of professional experience working with Word, Access, PowerPoint, and Excel.

Work Hours: 8:30am

• 5:00pm Monday

• Friday

Work Location: 901 E Southwind Rd Springfield, IL 62703-5125

Office of Inspecter General

Bureau of Compliance and Evaluation

Information Managment

Agency Contact: DHS.HiringUnit@Illinois.gov

Posting Group: Leadership & Management; Social Services

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

A Pension Program

Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

3 Paid Personal Business Days annually

12 Paid Sick Days annually (Sick days carry over from year to year)

10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

13 Paid Holidays annually, 14 on even numbered years

Flexible Work Schedules (when available dependent upon position)

12 Weeks Paid Parental Leave

Deferred Compensation Program

• A supplemental retirement plan

Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans

5% Salary Differential for Bilingual Positions

Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

This position DOES contain "Specialized Skills" (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

Nearest Major Market: Springfield