Public Service Administrator, Opt.8N

Agency: Department of Public Health

Office: Health Care Regulation

Division: Training & Technical Direction

Posting ID: 40-22-0260 / 39269

Posted: 6/28/2024-7/15/2024

Salary: Anticipated Starting Salary (Effective 7/1/24) $7,712 a month; Full Range $7,712 - $11,759 a month

Job Type: Salaried

County: Cook

Number of Vacancies: 1

Plan/BU: RC063

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position)

• Competitive Group Insurance benefits including health, life, dental and vision plans.

• Pension plan through the State Employees Retirement System

• Deferred Compensation Program - voluntary supplemental retirement plan

• Optional pre-tax programs

• Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)

• 10-25 days of paid vacation time annually (10 days for first year of state employment)

• 12 paid sick days annually which carryover year to year

• 3 paid personal business days per calendar year (pro-rated dependent on start date)

• 13-14 paid holidays per year

• 12 weeks of paid parental leave

• Employee Assistance Program and/or mental health resources

• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

These are just a few of the many perks available to all State employees. For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 40-22-0260 / 39269

Agency Marketing Statement

The Illinois Department of Public Health (IDPH) is tasked with the oversight of communities within Illinois to achieve and maintain optimal health and safety. With an annual budget of over $2 billion in state and federal funds, 6 regional offices, 3 laboratories and over 1,200 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through the prevention, health promotion, regulation and control of disease and injury.

Position Overview

Under direction of the Unit Manager for the Health Care Facilities & Program Unit, develops and provides training and education to staff within the Division of Health Care Facilities & Programs across all program types including: Hospitals, Critical Access Hospitals (CAHs), Ambulatory Surgical Centers (ASCs), End State Renal Disease (ESRD) Facilities, Home Health Agencies (HHAs), Hospices, Health Maintenance Organizations (HMOs), Outpatient Physical Therapy and Speech pathology (OPT/SP), Comprehensive Outpatient Rehabilitation Facilities (CORFs), Portable X-Ray (PXR) Services, Community Mental Health Centers (CMHCs), Psychiatric Residential Treatment Facilities (PRTFs), Rural Health Clinics (RHCs), and Organ Transplant Programs on aspects of the health care survey process related to determining compliance with federal Medicare/Medicaid certification and State license requirements. Ensures standardization throughout the training program by all subordinate educators. Develops and revises policies and procedures to ensure standardization, consistency, and efficiency of survey activities.

Job Responsibilities

1.Travels to develop curriculum and provide training and education for health care facility surveyors.

• Provides training and technical direction to surveyors with respect to state and federal regulations addressing patient care in a variety of health care facility types regulated by the Department.

• Receives direction from, and works in collaboration with, the Unit Manager to determine specific education needs for staff development.

• Serves as a mentor for new hires, providing hands-on training and education in both the office and field.

• Provides ongoing training in multiple settings including the office, classroom, and virtual collaboration.

• Assesses educational needs, develops appropriate curriculum, and provides training related to the facility survey process.

• Maintains updated training manual to include all programs' field training as well as general IDPH and Health Care Facilities & Programs orientation.

• Assesses learners and prepares follow up reports to document the learner's response to education and training received.

• Collaborates with Southern region to coordinate and execute training needs and programs.

2.Travels to conduct, appraise, and further develop training for all main survey types including but not limited to (Recertifications for Hospitals, Ambulatory Surgical Centers (ASCs), End Stage Renal Disease (ESRD) Facilities, Home Health Agencies (HHAs), complaint investigations for Hospitals, Emergency Medical Treatment and Labor Act (EMTALA), and immediate jeopardy, licensure resurveys, and Sexual Assault Survivors Emergency Treatment Act (SASETA).

• Provides education and training in the office, and acts as a resource in the field during surveys.

3.Provides training for Health Care Facilities & Programs survey team on Principles of Documentation, Complaint Investigations, Immediate Jeopardy, Infection Control, SASETA and EMTALA.

4.Assists with development of agenda and content to present at quarterly staff meetings.

• Develops and maintains required documentation for continuing education units (CEUs) for staff training.

5.Assists with development and provides training as needed for new state and federal regulations.

• Trainings may be developed and delivered in person, virtually, or pre-recorded.

6.Maintains State Operations manual (SOM) under the Medicare Program for use in survey work, documentation requirements and consultations.

• Maintains up-to-date licensure laws, rules, regulations, and policy documents for licensure activities.

7.Participates in training sessions, seminars and workshops aimed at the improvement of the survey process and individual surveyor performance.

8.Performs other duties as requested or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to the completion of four years of college, preferably with courses in nursing.

• Requires prior experience equivalent to three years of progressively responsible administrative experience in nursing.

• Requires current licensure as a Registered Nurse in the State of Illinois.

Preferred Qualifications

• Two or more years experience as a nurse educator.

• Two or more years of experience in non-long term health care setting (hospital, ASC, ESRD or HHA).

• Extensive knowledge of state and federal program requirements for health care facilities.

• Two years of survey and certification survey experience.

• Certified professional survey discipline or Certified Health Facilities Surveyor.

• Three years professional experience in education of health care professionals.

• Ability to plan, develop and conduct statewide surveyor and/or provider educational programs.

• Ability to present ideas effectively both orally and in writing.

• One year experience in Microsoft Suite applications (i.e. Outlook, Word, Excel, and PowerPoint) and Smartsheets.

• One year experience with virtual communication applications (i.e. WebEx, Zoom).

Conditions of Employment

• Requires a valid driver's license.

• Requires the ability to travel.

• Require physical, visual and auditory ability to carry out assigned duties.

Work Hours: Monday

• Friday 8:30am

• 5:00pm

Work Location: 122 S Michigan Ave, Chicago, Illinois, 60603

Agency Contact: DPH.HRRecruiter@illinois.gov

Posting Group: Leadership & Management; Health Services

This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).

Revolving Door:

Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor ("OEIG") or may be subject to a fine.

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

Nearest Major Market: Chicago