Public Safety Manager

The City of Norwalk is currently in search of an experienced Public Safety Manager to join the Public Safety team. The ideal candidate should possess a background in Public Safety or a related field and will be responsible for aiding the Director in the planning, organization, and coordination of activities and staff involved in the Department of Public Safety Operations, Dispatch, and Training sections. The manager will be tasked with providing leadership, direction, and technical expertise in public safety matters, supporting the Director in budgeting, policy and procedure development, and carrying out any related duties as necessary.

The Public Safety Manager will supervise the department's Public Safety Officer II and III classifications and Office Assistant I classifications. The manager will also exercise indirect supervision over full-time/general-unit and hourly/at-will Senior Code Compliance Inspector, Code Compliance Inspectors, Management Analysts, Public Safety Officer I, and Office Assistant Il classifications.

• Prepares and monitors department's budget; drafts comprehensive agenda reports and correspondence for City Council and Public Safety Commission; research related grant opportunities, prepares related grant proposals and administers current grant awards; conducts special research and projects.

• Manages and participates in the development and implementation of the goals and objectives as they relate to the overall department and divisions within; ensures staff workload is completed accurately and efficiently; ensure staff follow-up as it relates to community requests for service; reviews, monitors and analyzes the effectiveness of service delivery; develops training programs, implements policies and procedures.

• Plans, coordinates, directs and oversees the services and activities of the department. Identifies work assignments, projects and programs; monitors workload; evaluates work productivity, methods and procedures; assesses community needs and trends; directs appropriate department strategies.

• Identifies solutions to issues relating to community calls for service; reports activity to staff and multi-agency groups; directs staff to take action to address pending issues; communicates with residents regarding further investigation and follow-up; identifies other solutions to address reported issues; provides feedback to staff and community.

• Participates in regular meetings with L.A. County Sheriff's officials and liaisons to address public safety related matters; attends weekly meetings with department supervisors, specialized Sheriff task forces and multi-agency task forces.

• Ensures office and field staff provide appropriate response to community; manages calls for service records; oversees logs and documentation; monitors radio traffic; establishes and maintains positive relationships with City Council, Commissions, community service groups and residents.

• Manages and directs staff to properly schedule and hire Public Safety Officers (PSO) to ensure deployment to conduct daily tasks.

• Maintains and oversees the purchasing of all Public Safety Department equipment.

• Provides professional development for the Public Safety Officer Ill's and subordinate staff by creating training and mentoring opportunities.

• Prepares and presents oral and written reports on Public Safety related programs and enforcement activity.

• Other duties as assigned.

Oversees the following programs within the Public Safety Department:

• Vehicle Abatement program

• Parking Enforcement program

• Facility security program

• Special Event liaison for Rec and Park during approval process

• Employee training programs

Knowledge of:  Public safety principles and practices; typical problems and issues associated with contract law enforcement services; causes, prevention, and control of delinquency; traffic enforcement and education; requirements of an effective municipal emergency preparedness program; interagency communication/ assistance techniques and practices; municipal organization and administration; principles and practices of police administration; patrol methods; physical layout and composition of the City including special law enforcement problems; administrative practices, including contract administration; Vehicle and Penal Codes; principles of supervision.

• Maintains and oversees the purchasing of all Public Safety Department equipment.

• Provides professional development for the Public Safety Officer Ills and subordinate staff by creating training and mentoring opportunities.

• Prepares and presents oral and written reports on Public Safety related programs and enforcement activity.

Ability to:  Apply contemporary and complex principles, practices and techniques of public safety administration, organization and operation.

• Communicate strategically and produce effective, concise documents.

• Apply contemporary and complex principles, practices and techniques of public safety administration, organization and operation.

• Work actively with City Departments to ensure consistent communications messaging and vision.

• Prepare and present organized oral reports, statements and presentations.

• Effectively serve as a City and/or Department's spokesperson.

• Collect, evaluate, and interpret varied information and data.

• Train, supervise and evaluate staff.

Education and/or Experience

• Bachelor's degree from an accredited college or university in business or public administration, criminal justice, or a related field and five years of experience in a sworn or civilian public safety agency including at least three years in a supervisory capacity.

• Knowledge of principles, practices and methods of public administration; contract development and administration; budget preparation and administration; training and performance evaluation; federal, state and local codes and regulations.

Desirable Qualifications

Master's degree in Criminal Justice, Public Administration or within a related field.

Required Licenses and Certificates

Possession of or ability to obtain an appropriate California driver's license and a satisfactory driving record.

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or operate objects, controls, or tools listed above; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.

The employee must occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, and vibration.  The noise level in the work environment is usually moderate.

SELECTION PROCESS

Apply online at http://www.norwalkca.gov/city-hall/departments/human-resources.  Employment application and supplemental questions must be completed. Resumes will not be accepted in place of a City application.  Applicant must be specific in describing qualifications for this position on application.  Failure to state all pertinent information may lead to elimination from consideration.  Stating "See Resume" is not an acceptable substitute for a completed application. Faxed materials or postmarks will not be accepted.  Candidates with qualifications that best relate to the position will be invited to participate in the selection process. Possession of the minimum qualifications does not ensure continuing in the recruitment process.  The selection process may include an oral interview and other testing processes designed to predict successful job performance.  Reasonable accommodations for applicants with disabilities may be requested by calling the Department of Human Resources at least three (3) business days before the scheduled examination/interview date. City appointments are contingent upon the successful completion of a post-offer medical examination, including drug screening to comply with our Drug-Free Workplace policy and a Live Scan fingerprint check through the Department of Justice. The successful candidate must provide identification and employment eligibility as outlined in the Immigration Reform and Control Act.  The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.

The City of Norwalk, in compliance with all applicable Federal and State laws, does not discriminate based on race, color, national origin, ancestry, marital status, age, religion, disability, sex, or sexual orientation in its employment actions, policies, procedures or practices.