Public Safety Generalist

Description

Public Safety Generalists(PSGs) are non-sworn civilian members of the university police department. Public SafetyGeneralists assist the University Police Department with a host of duties that include but are not limited to the following:

• Monitoring security video cameras

• Dispatch duties

• On-campus safety escorts

• Report writing

• Opening and locking doors of buildings and other rooms

• Medical assistance to the best of their ability

• Motorist assistance such as unlocking or jump starting vehicles

• Safety patrols of the campuses

• Issuing parking citations

• Parking service needs

• Shuttle driving

• Other non-law enforcement duties as directed by the shift supervisor.

• This position requires the competent use of telephones, two-way radios, computers and appropriate software, and the safe operation of university owned vehicles including golf carts.

Examples of Duties

• Adherence to the department's mission statement, operations manual, all regulations and general orders and all university policies and procedures.

• Medically assist someone in need to the best of their ability and within their scope of training.

• Monitor security cameras for long periods of time and report any issue that might arise to the shift supervisor.

• Perform dispatcher duties when assigned.

• Write and complete coherent reports of incidents.

• Provide safety escort service to members of the University community within the safety escort service area.

• Be observant of all safety hazards such as inoperable lights, unsecured doors, etc. and report these deficiencies to the dispatcher.

• Observe all vehicles parked in the Loyola University parking garages and parking lots and report any damage or suspicious activity.

• Observe and report any illegal or suspicious activity to the dispatcher and supervisor on duty, without interfering.

• Control and help regulate traffic within the university by writing paper citations as well as the ability to immobilize vehicles with devices supplied.

• Enforce parking regulations on both campuses.

• Other than enforcing parking regulations, this is a non-enforcement position. PSGs must take no police action nor imply in any way that they are bona fide police officers, either on or off duty.·

• Responsible for projecting a positive, community service-oriented attitude and a teamwork approach to accomplish the goals of the department and the university.

• Required to maintain regular and predictable attendance.

• Serve as an information source (non-confidential) while interacting with the Loyola community in order to promote crime prevention and safety awareness.

• Successfully complete additional training required by the University Police Department. To maintain and improve general proficiency, mandatory training may be required. Failure to attend or successfully complete required training may result in termination.

• Must be courteous and display a professional attitude toward the community and peers at all times.

• Able to identify opportunities for error while performing duties and taking appropriate actions to eliminate those opportunities before a problem occurs.

Additional Responsibilities:

• Perform any other necessary duties as assigned by an appropriate authority and is able to carry out those duties in a trusted and competent manner.

Typical Qualifications

• High School Graduate or G.E.D., with preference given to those with some college education and/or comparable experience.

• U.S. Citizen or Resident Alien.

• Successful mandatory, pre-employment physical exam and DOT pre-employment drug testing is required.

• A predictive screening evaluation is required.

• Loyola University Police Department requires the completion of a detailed application, a criminal record check, and fingerprinting.

• Must possess a valid Driver's license, subject to approval by the University's insurance company.

• Shifts are usually rotated. PSGs may be involuntarily reassigned to any shift to meet the needs of the university. Refusal of a shift change may result in termination.

• PSGs must maintain a working telephone at his/her residence and immediately notify the University Police Department and Human Resources of any changes.

• Mandatory overtime may be required to meet the needs of the department and/or the university. Refusal of such overtime may result in termination.

• PSGs must be willing and able to complete the following training:

• CPR /AED,

• Stop the Bleed

• Emergency Medical Responder.

• Must be able to project and display honesty and integrity through personal conduct and to reflect a helpful and positive attitude.

• Must have excellent communication and people skills have the ability to relate to and interact with people of various backgrounds.

• Must welcome the cultural diversity found in a University setting.

• Must be able to offer and demonstrate independent judgment and personal initiative.

• Must have the ability to exercise tact, diplomacy, and courtesy in communicating with co-workers and the public.

• Must have the ability to deal with stressful situations.

• Must have complete and thorough knowledge of Loyola's campuses.

• Satisfactory completion of mandatory training, probationary period and continued satisfactory performance.

• Must be able to engage in patrol functions that involve such things as working rotating shifts and physically checking the doors and windows of buildings, including locking and unlocking functions to ensure they are secure.

• Ability to follow oral and written instructions.

• Able to detect situations imperiling life, safety, and property.

• Beliefs that are supportive of the principles of a Catholic, Jesuit higher education and the goals of Loyola University.

PHYSICAL REQUIREMENTS:

• The successful applicant and current employee must be able to perform all essential job functions of a Public Safety Generalist unassisted, and at a pace and level of performance consistent with the actual job performance requirement. This requires a level of physical ability to include hearing, speaking, flexibility and strength.

• Must be able to stand and/or sit for long periods of time (e.g. observing at cameras, a fixed post, dispatching or driving a shuttle van).

• Must be able to safely drive a university vehicle during both day and night; in congested traffic and possibly in unsafe road conditions caused by factors such as fog, smoke, rain, etc.

• Able to assist emergency personnel at accidents, emergencies and disasters by administering first-aid/CPR when trained and helping to carry people away from dangerous situations and securing and evacuating people from particular areas.

• Must be able to extinguish small fires by using fire extinguishers and other appropriate means.

• May be called upon to lift and carry bollards, some weighing up to 37 lbs., as well as pull up and push bollards in place.

• Must have the ability to manipulate camera controls and recording equipment. Must be able to view with accuracy CCTV monitors, and have the ability to speak clearly and hear effectively for all types of conversations, telephone rings, and alarm signals.

• The position requires good vision in both daytime and nighttime conditions including lighted, dim, and dark areas.