City Of Suisun City Suisun City , CA 94585
Posted 2 months ago
Category
Public Safety Dispatch
Region
Northern Bay Area
Job Type
Full-Time
Close Date
Continuous
Salary
$28.82-$38.53 Hourly
Additional Questionnaires
Supplemental
About Suisun City
Located nearly halfway between San Francisco and Sacramento, Suisun City is a hidden gem of the Bay Area. Suisun City is accessible from Interstate 80 via Highway 12 and Amtrak's Capitol Corridor commuter rail stop at the Train Depot, right to the heart of the City's historic Waterfront District, making it a prime location for job seekers as well as homeowners. The community is a unique destination for a Bay Area day trip, an overnight getaway or a place to work, particularly with its reverse commute for inner Bay Area residents. Suisun City is a diverse, family-oriented community located adjacent to the Suisun Valley and Napa Valley wine country.
A full-service organization, the City of Suisun City takes great pride in the quality of services provided to its residents with the assistance of a dedicated, professional and stable staff of employees and volunteers.
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Location
701 Civic Center Blvd Suisun City, 94585
Description
The Department: The Suisun City Police Department is a progressive and proactive law enforcement agency. As a result of its proximity to neighboring jurisdictions, the employees of the Suisun City Police Department remain extremely busy as they address the needs of the community. Candidates interested in testing for this position must be prepared to take on the challenges of a fast-paced work environment serving both the Police and Fire Departments.
The Position: Under supervision (Public Safety Dispatcher I) or general supervision (Public Safety Dispatcher II) the incumbent performs a variety of duties involved in receiving, evaluating, prioritizing, and relaying calls for emergency and non-emergency public safety assistance; dispatches appropriate units and coordinates response of emergency personnel; maintains, processes, and distributes police records; operates a variety of telecommunications equipment, including radio, telephone, and CAD systems; and performs a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities.
Job Description URL:
http://www.suisun.com/jobdescriptions
Job PDF:
Public Safety Dispatcher I_II JA - 5.1.24.pdf
Additional Job PDF:
Public Safety Dispatcher I_II Class Spec (Upd 3.12.2024).pdf
Ideal Candidate
Ideal Candidate: Candidates that are successful in this position demonstrate a strong commitment to public service and customer service, possess the qualities required to deliver the highest level of service with honor and integrity, possess excellent judgment and decision-making skills, and have a desire to work in a fast-paced environment.
Essential Job Functions
The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
Receives, classifies, and prioritizes all incoming emergency calls for service to the dispatch center including 911 calls and business line calls received from citizens requesting service or information; operates a variety of public safety communications equipment including 911 emergency telephone equipment, computer aided dispatch systems, and multi-channel radio systems; dispatches police and fire units and personnel.
Performs a variety of duties involved in police records operations including disseminating, maintaining confidentiality, evaluating, copying, and filing police records and reports; processes and distributes arrest reports to the District Attorney, juvenile probation offices, and courts in a timely manner; ensures that information is released in accordance with related laws and Police Department policies.
Evaluates response necessary as dictated by a given request for service; determines nature, location, and priority of calls; operates computer aided dispatch system to create calls for service within response criteria guidelines; assigns and dispatches appropriate police, fire, or other emergency vehicles, equipment, and personnel in accordance with policies and procedures; transfers calls to other appropriate agency in accordance with established procedures; obtains and dispatches other support services as necessary.
Qualifications, Education & Experience Guidelines: The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Public Safety Dispatcher I - Education/Training/Experience
High School Diploma or equivalent.
Two years of increasingly responsible clerical experience that includes customer service in an environment with frequent interruptions.
A typing certificate showing a minimum speed of 40 wpm from an accredited testing agency.
Incumbents will be required to successfully complete the basic dispatcher course and obtain a valid P.O.S.T. Dispatcher Certificate within one year of hire.
A documented T-score (50 or higher) from a dispatcher training program or certificate of completion may substitute for the required experience.
Public Safety Dispatcher II - Education/Training/Experience
High School Diploma or equivalent.
Two years of experience comparable to that of Public Safety Dispatcher I with the City of Suisun City.
A typing certificate showing a minimum speed of 40 wpm from an accredited testing agency. The typing certificate requirement may be waived for lateral dispatcher candidates transferring from another public safety/enforcement dispatching agency.
Possession of a valid P.O.S.T. Dispatcher Certificate.
Benefits
For Non-Sworn Dispatch positions represented by the Suisun City Police Officers' Association, the benefit package includes:
Medical Insurance
Retirement
Life Insurance
Deferred Compensation Plan
Tuition Reimbursement
Paid Leave
Uniform Allowance - $900 per year.
Alternative Work Schedule
Special Instructions
All applicants must submit a valid typing certificate demonstrating the required minimum 40WPM. Many temporary staffing agencies will administer the exam and issue a certificate. We recommend that you bring a copy of the job announcement with you to the temporary staffing agency to ensure that they are issuing the correct certificate. The certificate must be signed by the agency administering the exam. The certificate must not be more than 12 months old at the time of application. Please note that we do not accept certificates issued from an online (internet) source. Each recruitment is processed separately, so please follow the document submittal guidelines for each application. Unfortunately, if you have applied to other jobs that require a certificate, we are unable to transfer documents between job applications. These certificates must be resubmitted with each application that requires a certificate.
Application/Selection Procedure: The City of Suisun City utilizes CalOpps.org to accept and process employment applications. To access the online application, please go to www.Suisun.com/careers and select the appropriate link. Resumes will not be accepted in lieu of the City's official application form but should accompany the application. All applications and resumes will be reviewed to select those applicants whose qualifications appear to most closely match the requirements of the position. A limited number of the most highly qualified applicants may be invited to participate in the subsequent phase(s) of the recruitment process, which may include one or more of the following: written examination, performance examination, assessment exercises, oral interviews, and complete background checks. Meeting the minimum qualifications does not guarantee advancement in the selection process.
Special Requirements: Positions assigned to the police department will be required to pass a thorough background investigation, including polygraph testing and must be able to maintain the same level of security as when first hired, as a condition of continued employment. Assignments to the police department will require successful completion of a comprehensive pre-employment psychological and medical examination prior to employment.
City Of Suisun City