University Of Chicago Medical Center Chicago , IL 60602
Posted 6 days ago
Job Description
Be a part of a world-class academic health-care system at UChicago Medicine as a Public Safety Coordinator in the Security Department.
The Public Safety Coordinator (PSC) provides unarmed uniformed safety, security and customer centered services to all patients, visitors, and staff of the Medical Center.
Primary responsibilities include; greeting visitors and managing the issuance/collection of visitor badges at main entry points, validating visitor identification, providing directions and assistance, conducting foot patrols of buildings and grounds to deter crime, prevent loss and promote a safe environment, assisting Public Safety Officers (PSO) in response to security related incidents and emergencies, documenting incidents and events, performing special security detail, and maintaining compliance with security policies and procedures.
Essential Job Functions:
Greet & Verify:
Greet incoming patients and visitors to the medical center and verify reason for visit.
Validate proper identification of incoming patients, visitors and staff.
Provide accurate directions to patients and visitors to insure they reach their destination within the medical center.
Security Credentialing:
Enter visitor information into the visitor management system and issue visitor badges to individuals that have been properly validated.
Prohibit access to individuals that have been restricted due to security related events or patient request.
Collect and scan out visitor badges when visitors are exiting the medical center to maintain an accurate visitation log/count.
Patrol:
Conduct foot patrols in assigned areas, double tap required tour access points and report identified safety and security related risk/issues.
Verify areas are properly locked and secured when performing patrols.
Security Response Requests:
Provide immediate response to unplanned life safety or security related emergencies and drills/exercises.
Respond to service calls in a timely manner
Provide security escort services when requested.
Assist PSO's by provided information needed to complete accurate and detailed reports for security related incidents.
Assist with investigations of all criminal and/or suspicious occurrences in the medical center.
Attend court or other legal proceedings to provide details of specific incidents as required.
Perform other duties assigned
Education:
High school diploma or GED required.
Associate or Bachelor's degree in Criminal Justice or related field preferred
Experience:
Licensures/Certificates:
Valid Driver's License preferred.
Illinois Permanent Employee Registration Card (PERC) required.
Certificate Completion of the following Training/Certifications provided by UCM within the first 180 days of employment:
Illinois 20-Hour Unarmed Security Officer Certificate
Crisis Prevention Institute (CPI) Verbal Intervention Training/Certification
International Association of Health Safety and Security (IAHSS) Basic Certification
Excellence/Related Job Duties:
Ability To:
Communicate written and orally
Exercise absolute discretion regarding confidential matters
Follow written and/or verbal instructions
Handle sensitive matters with tact and discretion
Handle stressful situations
Maintain a high level of alertness
Perform multiple tasks simultaneously
React effectively, quickly, calmly, and rationally during conflicts and emergencies
Work with frequent interruptions
Work with people from diverse cultures and backgrounds
Position Details
Job Type/FTE: Full-Time (1.00) ; 8-hour shifts
Shift: Nights - Hyde Park location
Unit/Department: Security Department
CBA Code: Non-Union
University Of Chicago Medical Center