Public Key Infrastructure Analyst (Information Systems Analyst II) (Opt. S)

Position Title: Information Systems Analyst II, Option S

Agency : Department of Innovation and Technology

Posting Date: 06/20/2024

Closing Date/Time: 07/03/2024

Salary: $7,491-$11,015/Monthly effective 07/01/2024

Job Type: Salaried

County: Sangamon

Number of Vacancies: 1

Plan/BU: RC063

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Proof of educational coursework is required. Acceptable proof of coursework includes unofficial transcripts, copies of official transcripts, account records (including screenshots) of academic coursework, and any similar documents created by an academic institution.

Posting Identification Number 38840

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Public Key Infrastructure (PKI) Analyst performing complex analysis Secure Sockets Layer (SSL) certificate requirements, client network systems and web-based applications. The position serves as an advisor for developers to determine which type of certificate meets the requirements for their system and provides guidance to customers with complete problems encountered using PKI protected Systems. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans.

• Flexible work schedules (when available and dependent upon position)

• 10 -25 days of paid vacation time annually (10 days for first year of state employment)

• 12 days of paid sick time annually which carryover year to year

• 3 paid personal business days per year

• 13-14 paid holidays per year dependent on election years

• 12 weeks of paid parental leave

• Pension plan through the State Employees Retirement System

• Deferred Compensation Program - voluntary supplemental retirement plan

• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)

• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Job Responsibilities

35% 1. Under administrative direction, serves as a Public Key Infrastructure (PKI) Analyst for the

Department of Innovation & Technology (DoIT):

• Performs complex professional and advisory functions relative to problems encountered

• with the PKI protected systems.

• Performs complex analysis of Secure Sockets Layer (SSL) Certificate requirements for

• DoIT, client network systems and web-based applications.

• Serves as an advisor for developers to determine which type of certificate meets the

• requirements for their system.

• Assists developers in preparing their Certificate Signing Request (CSR).

• Upon receipt of the CSR works with certificate provider to verify the validity and

• availability of the domain name.

• Enters data in certificate request system which will issue the certificate.

• Provides guidance to developers in downloading the certificate and advises them on

• loading it on to their server(s).

• Maintains certificate log and advises clients on pending expiration of their certificate.

• Contacts client management to guide them through the process for re-establishing their

• certificate if the original registered owner of the certificate is often no longer available.

Job Responsibilities Continued;

25% 2. Provides guidance to customers with complex problems encountered during use of PKI

protected systems:

• Analyzes and resolves encountered problems using Security Management System

• Software, LDAP Browser software, DB2, User Self-Management, and other appropriate

• tools.

15% 3. Installs, configures, and monitors usage of various PKI software, including but not limited to Entrust Security Provider software, Entrust Desktop Solutions, IdentityGuard Administration, Entrust User Management System, Entrust Out of State Administration, Entrust User Self-Management, digital signatures, and encryption.

10% 4. Implements and integrates digital certificates with electronic forms to improve workflow and efficiency and to provide digital signature and encryption capabilities where appropriate

5% 5. Performs in-state and out-of-state registration and generation process to add clients to the PKI system:

• Compiles, evaluates, processes, and responds to users for the out of state PKI registration.

Job Responsibilities Continued;

5% 6. Keeps abreast of new developments in the Information Technology (IT) field:

• Continues education by attending meetings, training sessions, seminars and conferences to increase familiarity with and remain current on IT products, vendors, techniques and procedures.

• Attends demonstrations and exhibitions related to assigned operations.

5% 7. Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

1.Requires knowledge, skill and mental development equivalent to four (4) years of college with course work in computer science or directly related fields.

2.Requires three (3) years of professional experience in Systems Services or a related Information Technology.

Specialized Skills

1.Requires three (3) years of professional experience in SSL Certificates.

2.Requires three (3) years of professional experience in Public Key Infrastructure (PKI) systems and activities.

3.Requires three (3) years of professional experience using LDAP Browser and Security Provider software.

4.Requires three (3) years of professional experience with digital signatures, encryption, and digital technology.

Preferred Qualifications

1.Three (3) years of professional experience in SSL Certificates.

2.Three (3) years of professional experience in Public Key Infrastructure (PKI) systems and activities.

3.Three (3) years of professional experience using LDAP Browser and Security Provider software.

4.Three (3) years of professional experience with digital signatures, encryption, and digital technology.

5.One (1) year of professional experience serving as an advisor to developers.

6.One (1) year of professional experience providing guidance to customers with complex IT problems.

7.Ability to analyze and resolve issues with PKI protected systems.

8.One (1) year of professional experience installing, configuring, and monitoring various PKI software.

9.Ability to gain and maintain effective working relationships with agency officials, associates, vendors, clients, and others.

10. Developed verbal and written communication skills to present technical information to others with clarity and precision

Conditions of Employment

1.Requires the ability to verify identity.

2.Requires employment authorization to accept permanent full-time position with the State of Illinois

3.Requires the ability to pass a position specific, agency required background check.

4.Requires self-disclosure of criminal history.

5.Requires the ability to travel in performance of duties.

6.Requires the ability to work outside of normal hours to meet deadlines.

7.Requires the ability to serve in an on-call capacity.

8.Requires the ability to work overtime including scheduled, unscheduled, short notice, evenings, weekends, and holidays.

9.Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, etc.

10. Requires the ability to lift and carry objects or equipment weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds

Work Hours: Monday-Friday 8:30AM-5:00PM

Work Location: 201 W Adams St, Springfield, Illinois, 62704-1874

Agency Contact:

Brittany Vespa

Email: Brittany.Vespa2@illinois.gov

Posting Group: Science, Technology, Engineering & Mathematics

This position DOES contain "Specialized Skills" (as that term is used in CBAs).

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com