Public Information Officer - Community Liaison (Spanish)

Salary : $92,372.80 - $127,961.60 AnnuallyLocation : Santa Ana, CAJob Type: Full-Time RegularJob Number: 8277MA-1024/017 (O)Department:

County Executive OfficeDivision/Service Area: CEO - Government & Community RelationsOpening Date: 10/24/2024Closing Date: 11/18/2024 11:59 PM PacificCAREER DESCRIPTIONPublic Information Officer

• Community Liaison (Spanish)(Public Information and Affairs Analyst)This position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
  
  OPEN TO THE PUBLICThis recruitment will establish an open eligible list that will be used to fill current and future Public Information and Affairs Analyst positions. The eligible list established may also be used to fill position in similar and/or lower classifications thought the County of Orange. DEADLINE TO APPLYThis recruitment will be open for a minimum of five (5) business days and will remain open until on Monday, November 18, 2024, 11:59pm PST.
  
  Qualified applicants are encouraged to apply immediately. COUNTY EXECUTIVE OFFICEThe , implements policies of the Board of Supervisors, supports County departments, oversees the County's infrastructure and real estate assets, prepares the annual County budget, and assists the public. County Executive Office works with members of the Board of Supervisors and their staff, elected and appointed department heads and the County's 18,000 employees to oversee the provision of essential government services through 22 departments.
  
  The County Executive Office is organized into six divisions: County Operations, Finance, Human Resource Services, Information Technology, Real Estate, Care Coordination and Government & Community Relations, which includes Communications.THE OPPORTUNITYThe Public Information Officer

• Community Liaison (Spanish)will assist in leading the CEO Communications Team within the Government & Community Relations division of the County Executive Office, providing strategic communications direction and counsel to departments, executives and elected officials, as well as facilitating open and thoughtful engagement with residents and stakeholders. The role will be handling a variety of pivotal assignments including external and internal communications; standardization, public information and media relations; and developing and implementing strategic communication plans for County initiatives. The Public Information Officer

• Community Liaison (Spanish) will assist in the implementation of the community liaison program, conduct linguistically appropriate and culturally relevant outreach to expand the Department's capacity to accommodate the pressing needs of the Spanish-speaking communities in the County of Orange. The position will assist various units across the agency to increase programming and services by providing translation and interpretation services to Limited English Proficiency (LEP) persons to increase public engagement and address concerns pertaining to projects and/or policies that will impact local communities.
  
  The position will also represent the agency at community meetings, solicit feedback, report back, and assist with language access compliance report needs.The incumbent will report to the CEO Communications Public Information Manager and will serve as a secondary spokesperson for media interactions on behalf of the County, including crisis communications and issues management. In addition this role ,they will be managing the Staff Specialist as well as overseeing the Language Access Program.Primary responsibilities will be including but not limited to:Serve as the secondary spokesperson for the County of Orange, including crisis and issue management Assists in the implementation of the community liaison program

Conducts linguistically appropriate and culturally relevant outreach, distributes materials, and provides language services to Limited English Proficiency (LEP) populations to solicit meaningful public participation.Prepares and translates written materials, including correspondence, flyers, brochures, memos, forms, posters, and presentations for distribution, including press releases, reports, social media and presentations for oversight bodies, members of the public and stakeholder.Works with a staff specialist to ensure written materials are translated in the County's threshold languages in accordance with its Language Access Policy.Prepares and translates written materials, and provides verbal statements to media outlets in Spanish in crisis situations

Establishes, develops, and maintains relationships with key stakeholders, both internal and external, and media outlets

Provides information to and answers questions from the public to promote County of Orange services and gather feedback.Represents the agency at community meetings and reports back, and works strategically to ensure underserved communities are aware of County programs and initiatives.Assists with press events, social media, and crisis events

Maintains and updates computer files, databases and list of relevant stakeholders and committees, and generate periodical reports.Crafting a broad range of briefing materials and presentations to facilitate communication of complex issues

Overseeing day-to-day activities of CEO Communications and orchestrating special events/projects as assigned

Work with and train County PIOs on best practices related to public relationsDESIRABLE QUALIFICATIONS & CORE COMPETENCIESThe ideal candidate will have at least four (4) years of experience in public relations, communications, or journalism for a large governmental agency, public relations agency, non-profit, or for-profit corporation. The ideal candidate should be experienced in utilizing various communication channels to develop and advertise events, including but not limited to; print and broadcast media, social media, video, websites, events, and official public meetings.Bilingual in Spanish is required.

MINIMUM QUALIFICATIONSPlease click to learn about the minimum qualifications, including the physical and mental requirements as well as the environmental conditions for the Public Information and Affairs Analyst classification. RECRUITMENT PROCESSHuman Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition.Application Screening (Refer/Non-Refer)Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job.

Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.Structured Oral Interview (Weighted 100%)Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job.

Only the most successful candidates will be placed on the eligible list.Eligible ListOnce the assessment has been completed, HRS will establish an eligible list of candidates.

Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.Veterans Employment Preference Policy (VEPP)The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click to review the policy.

ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process.

Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.comFREQUENTLY ASKED QUESTIONS Click herefor additional Frequently Asked Questions.For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruhaocgov.com or (714) 834-7370. EEO INFORMATIONOrange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.

Administrative Management In addition to the County's standard suite of benefitssuch as a variety of health plan options, sick and vacation time and paid holidayswe also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. Paid Leave:

Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution ProgramEffective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.Click for information about benefits offered to County of Orange employees.01 INSTRUCTIONS: The information you provide on this questionnaire will be evaluated and used to determine your level of expertise during the selection process.

Be as specific as possible and include all information requested. If you do not have experience in an area, please answer "N/A." Statements such as "see application" or "see resume" will not be accepted in lieu of a response. All employers referenced on this questionnaire must be listed in the 'Work Experience' section of your application.

Do you understand these instructions? Yes 02 Please select the option that best describes your education and experience:PLEASE NOTE: If you are using education to substitute for experience, you must provide a legible copy of your unofficial or official transcript at the time of your application showing coursework directly related to the competencies and attributes required of the position.Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S) Three (3) years of professional experience in public information, public affairs, political science or community relations.

Two (2) years of professional experience in public information, public affairs, political science, or community relations and a Bachelor's degree in communications, public relations, business administration, public administration, political science, or a related field. One (1) year of professional experience in public information, public affairs, political science, or community relations and a Master's degree in communications, public relations, business administration, public administration, political science, or a related field. None of the above 03 The immediate vacancy is in the Government & Community Relations division of the County Executive Office, which requires availability to work evenings and weekends as needed.

Are you willing and able to work evenings and weekends? Yes No 04 In addition to English, do you possess bilingual skills in Spanish? Please note, you will need to pass a bilingual exam to be considered for this position. Yes No 05 Based on your response to the question above, please select the option(s) that best describe your level of fluency in Spanish. (check all that apply); Speak Read Write All of the above None of the above Required Question