The Public Cloud Administrator (AWS) will be a subject matter expert in all things related to the AWS public cloud platform. In this role, we expect that this person will perform both architectural design as well as execute the implementation of the envisioned solution. There will be heavy emphasis on automation. They will be responsible for understanding user requirements and work with the customer to ensure systems meet their documented needs. This person will serve as technical subject matter expert with clients, participating in meetings & calls to ensure customer needs are met. This person will also be adept at identifying, analyzing, troubleshooting and resolving technical problems. They are responsible for identifying trends, chronic problems, risks and root cause analysis as well as establishing plans for resolution of these issues.
The Public Cloud Administrator (AWS) will provide guidance and technical leadership to less-experienced team members and may be asked to assemble and perform training sessions on an as needed basis. This person will also be asked to develop documentation on new or existing systems. They will participate in special projects as required.
Qualifications / Required Skills:
Heavy experience in design, implementation and migration to AWS.
Heavy understanding of automation and CloudFormation
More than 3 years of Systems Administration Experience (preferably in an enterprise or service provider environment)
3-5 years of experience in a troubleshooting role
A solid grasp of networking fundamentals, preferably including hands-on experience with load balancers, switches, routers, etc.
Prior experience with VMware and/or other virtualization platforms
Demonstrated proficiency in Linux
Demonstrated proficiency with scripting languages such as Bash, Python, C, C++, Java or Ruby
Deep understanding of scalable computing systems
Maintains current knowledge of relevant technology
Handle Escalated customer facing issues as needed
Take part in Operational & Strategic Projects
Work with third party vendors as needed to resolve customer problems
On Call rotation for relevant issues
Must have excellent written and oral communication skills
Excellent at documentation
Must possess strong interpersonal skills
Must deliver an exceptional customer experience every day
Other tasks as assigned
Hosting.com is an Equal Employment Opportunity / Affirmative Action Employer (EEO/AA) All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, marital status, sexual orientation, gender identity, age, physical or mental disability, covered veteran status and any other characteristics protected under federal, state or local law. Women and minorities are encouraged to apply.