Public Affairs Specialist, CSO *Nte MBE Mbp*

Department Of The Treasury Indianapolis , IN 46218

Posted 3 months ago

  • Duties




The Taxpayer Advocate Service is an independent organization within the IRS. The TAS mission is to assist taxpayers in resolving their problems with the IRS (Case Advocacy), and to identify and propose administrative and legislative solutions to mitigate those problems (Systemic Advocacy).

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WHAT DOES A PUBLIC AFFAIRS SPECIALIST (MARKETING AND COMMUNICATIONS) DO? As a Public Affairs Specialist you will be responsible for managing and developing all aspects of broad-based communication. In this position you will serve as an advisor and technical authority by providing guidance and expertise to employees and successfully leverage strategic communications expertise and leadership skills in helping employees understand and accept the business goals and objectives.

As a Public Affairs Specialist (Marketing and Communications) you will:

  • Recommend policies, programs, services, and procedures governing the dissemination of information to internal stakeholders (executives, managers, employees).

  • Advise on and recommend specific communications events and activities designed to meet challenges of diverse internal and external audiences with varying levels of information requirements and interests.

  • Develop effective communication programs that support the organization's goals.

  • Work on all phases of communications plan execution including delivery, measurement, reporting, and results.

  • Develop content designed to achieve organization-wide and department-level business goals.

  • Establish and maintain effective working relationships with communications counterparts. Assist in the development of plans by considering such items as specific topics or aspects to emphasize the most effective media to use in communicating with intended audiences.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at

Travel Required

Occasional travel - 1 to 5 nights per month.

Supervisory status


Promotion Potential


  • Job family (Series)

1035 Public Affairs

  • Requirements



Conditions of Employment

  • Please refer to Other Information

  • Click "Print Preview" to review the entire announcement before applying.

  • Must be a U.S. Citizen or National

  • IRS Employees with Career or Career Conditional Appointments

  • Qualifications

You must meet the following requirements by the closing date of this announcement.

GS-14 LEVEL: You must have 1 year of specializedexperience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes:

  • Experience that demonstrated mastery of communication practices and techniques to be able to function as the technical authority, direct complex programs and develop communication materials designed to promote the mission, programs, goals, and objectives within the organization;

  • Ability to establish and maintain effective relationships to facilitate communications with counterparts; Knowledge and skill in applying analytical and evaluative methods and techniques to shape programs development and evaluating program effectiveness;

  • Extensive knowledge of IRS objectives, and the overall organization to recommend policies, programs, services, and procedures and evaluate alternatives.

  • In this position you will need expert skill in development and dissemination of communication materials designed and in-depth skill in analyzing and developing recommendations from a wide array of conflicting and divergent information.

In addition to the above qualifications, you must have:

  • Experience which demonstrates proficiency in writing and editing high-level reports (i.e., Congressional testimony, executive briefings, and press releases);

  • Experience which demonstrates program management skills in leading high-profile projects and devising project strategies and communication plans;

  • Experience working with various customers (such as IRS Publishing and outside contractors) on reviewing adherence to contract guidelines and contractor work performance;

  • Experience presenting information on issues and/or other high-level information to Senior Management and Executives.

  • The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.

  • To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

In addition to the above requirements, you must meet the following, if applicable: You must have been at the GS-13 level for 52 weeks (time-in-grade requirement).


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Public Affairs Specialist, CSO *Nte MBE Mbp*

Department Of The Treasury