City Of Santa Clarita, CA Santa Clarita , CA 91355
Posted 2 weeks ago
Description/Duties & Responsibilities
The City of Santa Clarita is currently recruiting for a part-time, temporary, seasonal (PTS) Recreation Leader III in the Recreation and Community Services department. Under the leadership of the Recreation Supervisor and Recreation Coordinator, this position will be responsible for assisting residents with their registration inquires along with collecting payments and maintaining paperwork.
This position will work up to 20 hours per week and must have the ability to work flexible hours, including evenings and weekends.
Answers multi-line phones and fields calls to the appropriate area
Greets customers and answers inquiries regarding programs
Interacts with participants and visitors in person, via phone, and e-mail
Registers patrons for programs/classes using registration software; processes refunds, transfers, and reservations
Operates cash register, handles cash and other tenders of payment, such as debit and credit cards; conducts closeout process
Opens and closes facility
Organizes, prioritizes, and follows up on assignments
Maintains various forms, calendars, logs, and reports
Maintains facility equipment
Attends meetings and training sessions as needed
Follows and enforces City policies
Tracks, inventories, and organizes supplies
Organizes, plans, and works with other program areas, as requested
Effectively addresses issues and concerns with patrons as they arise
Tracks participant registration and transaction numbers each season
Assists with training staff on registration functions
Monitors credit on account report and refunding unused money back to customer
Proofreads class/registration information prior to the start of each season and
Files registration forms at the end of each season
Proofreads materials for use on website, brochure, flyers, etc.
Performs other activities and duties as directed by the Recreation Supervisor and Coordinator
Education and Experience
High School Diploma or GED or equivalent
Possession of a valid Class C California driver's license is required
Minimum of 2 years of paid experience in recreation, community services, customer service, or other related public service experience
Completion of college courses is highly desirable
Possession of, or ability to obtain Adult and Pediatric CPR/AED/First Aid within one month of hire
A combination of education and experience that provides equivalent knowledge, skills, and abilities will be considered
Knowledge and Abilities
Strong leadership and customer service skills; ability to serve as a role model to others
Strong communication skills and the ability to communicate effectively, tactfully, and positively (both orally and in writing)
Strong interpersonal skills and the ability to establish and maintain effective working relationships
Ability to make sound decisions within established guidelines and be a creative problem solver
Strong work ethic, proactive, and the ability to learn quickly
Ability to organize and prioritize a variety of tasks in an effective and timely manner, for self and others
Ability to drive a vehicle and travel to various city facilities if necessary
Strong computer skills, including proficiency in Microsoft Outlook, Word, and Excel
Ability to work flexible hours (including nights and weekends)
Ability to lift, drag, and push files, paper, and equipment weighing up to 25 pounds or more is required occasionally
Additional Information
An online completed City application form is required to apply for this position. All employment information must be provided on the application. Providing a resume is not a substitute for completing this section of the application. Applications left incomplete, or with a reference to attachments may be rejected. The selection process will include one or more of the following: written exam, technical knowledge assessment, writing skill assessment, and/or oral interviews that may be conducted in person and/or via video conferencing. Applicants that meet minimum qualifications and are selected for interviews will be required to disclose information regarding criminal convictions. If you require special accommodations to participate in the application/selection process, please notify Human Resources for assistance.
All offers of employment with the City of Santa Clarita are made contingent upon receipt of proof of legal right to work in the United States and successful completion of a post-offer pre-employment physical which may include a drug screen and Physical Abilities Test, negative TB test on file, and Department of Justice fingerprinting. Criminal offender information will be reviewed on an ongoing basis. The City uses the E-Verify program to electronically confirm work authorization of newly hired employees.
As a City of Santa Clarita public employee, you may be called upon to work as a Disaster Service Worker (DSW) in the event of an emergency (in accordance with Government Code §§ 3100-3109). Before entering upon the duties of employment, all public employees, except those excluded by law, take and subscribe to an oath or affirmation set forth in the California Constitution, declaring them to be Disaster Service Workers in time of need.
In compliance with California law, positions working with children are required to be mandated child abuse reporters. A mandated reporter is an individual who is obligated by law to report suspected cases of child abuse and neglect.
In addition, part-time, temporary, and seasonal (PTS) employees may be required to participate in the DMV Employer Pull-Notice Program. This program authorizes the City to receive a driver record report upon enrollment and during employment.
PTS workers are at-will. Generally, PTS employees are limited to no more than 999 hours.
For more information and to apply online, please visit www.santaclarita.gov/jobs.
APPLICATION DEADLINE: This position will remain open until Sunday, June 30, 2024 at 11:59 p.m.
The City of Santa Clarita is an Equal Opportunity Employer
City Of Santa Clarita, CA