The Belk Support Associate is part of the operations team that performs merchandise processing duties to support the merchandising function of the store. The Support Associate position is non-exempt, and schedules include nights and occasionally weekends. The Support Associate reports to the Operations Team Manager.
Performs the process of unloading and sorting merchandise cartons received on trailers. Moves new merchandise to the appropriate processing drop zone in a safe and timely manner utilizing equipment such as rolling flats, carts and z-racks.
Processing and product Placement:
Performs merchandise unpacking and unwrapping to ensure readiness for merchandising on the sales floor.
Applies sensor tags per company standard.
Maintenance & Housekeeping:
Removes packing materials from processing zones. Bails cardboard and prepares plastic for recycling.
Ensures the cleanliness of the receiving area following processing on truck days.
Housekeeping includes being responsible for the cleanliness of the facility specifically the restrooms, associate lounge, fitting rooms and office areas. (Not the case in all stores)
Maintains a safe shopping and working environment
Exhibits a warm and friendly demeanor when helping customers.
Greets all customers and insures that their needs are met.
Adheres to Belk's dress code policy.
Non-Core Store Operations:
The PTA is expected to assist with floor tasks to the overall benefit of the store, particularly during times of peak demand periods, including but not limited to:
Supports the store's focus on Relentless Customer Care.
Ability to ring the register
Education and Experience:
Must be 18 or rising senior in high school.
High school diploma or GED preferred.
For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.