$500 Signing Bonus for successful completion of 90 days.
Primitives By Kathy is the #1 wholesaler of "present day primitives" to nationwide retail stores. With a focus on creative design, ahead-of-the-market product innovation, and international sourcing, the company currently offers over 7,000+ unique home dcor and gift items to more than 10,000 worldwide customers. From headquarters in Lancaster, PA, the company connects with customers through its 600 page catalog, website, tradeshows, and permanent showrooms in PA, GA, NV and TX. Learn more at: www.primitivesbykathy.com
Represent PBK professionally, responsibly, and passionately to all stakeholders
Maintain honesty and integrity at all times with co-workers and customers
Greet customers upon their arrival and showcase the showroom to all new customers
Process transactions through point of sale system quickly and accurately
Engage with customers about their business and promote alternative ideas and products to focus on always increasing average dollar of order
Upsell items frequently with special pricing such as overstock, special sales and best sellers
Package customers' purchases responsibly to ensure they are not broken during transit
Assist with picking, packing and invoicing wholesale orders
Work closely with customer service to resolve customer challenges
Assist with inventory replenishment from receiving to putting out on the floor
Keeping the showroom clean and items in their respective places
Inspecting new merchandise for defects
Ability to work with flexible hours including Wednesday evenings until 7 and 1st Saturday of every month and also the 3rd Thursdays until 7PM
Ability to work special events held in the showroom which would include weekends ( 4-8 events a year)
Attend meetings & training
Other duties as assigned by the supervisor and/or manager or his/her designee
Skills & Competencies:
Strong interpersonal skills, professionalism, helpfulness, and passion for sales and customer care
Outgoing, friendly, passionate service skills
Ability to manage time, prioritize, and shift quickly among various responsibilities.
Accuracy, thoroughness, attention to detail
Exceptional work ethic
Excellent team player and contributor
Able to type a minimum of forty (40) words per minute
A proven track record, showing ability to achieve sales targets and goals
Key Performance Indicators
Stakeholder satisfaction including customers, teammates, owner, and suppliers.
Customer retention and growth.
Sales magnification and incremented average revenue per market, customer, and orders.
Reduced customer complaints and prompt resolution.
Quick customer response and reduced abandoned calls.
This job operates in a warehouse environment where temperatures fluctuate with seasonality.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Continuously use hands to finger, handle or feel; and reach with hands and arms
Must be able to sit or stand continuously for up to 10 to 12 hours per day
Must be able to rarely lift up to 50 pounds using proper lifting technique
Must be able to continuously traverse through the showroom floor up to 10 to 12 hours per day
Less than 5% travel
Personal protective equipment required and provided
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place
Primitives By Kathy