PT - Sales Associate - Appliances

Lowe's Companies, Inc. Wasilla , AK 99623

Posted 1 week ago

What You Will Do

All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means:

  • Being friendly and professional, welcoming customers to Lowe's and helping with home improvement project needs.

  • Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner.

  • Engaging in safe work practices and encouraging others to do the same.

The Customer Service Associate is responsible for customers' experience with Lowe's. This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met. In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store.

The Customer Service Associate responsibilities vary dependent on the department he/she supports. Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset.

Travel Requirements:This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

What We're Looking For

  • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.

  • Requires morning, afternoon and evening availability any day of the week.

  • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

  • CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.

  • CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed

Minimum Qualifications

  • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.

  • 6 months of experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.

  • Ability to obtain sales related licensure or registration as may be required by law.

Preferred Qualifications

  • 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.

  • 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.

  • Bi-lingual skills, if applicable to the store.

  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Brown Jug Sales Associate (5978183)

Alutiiq LLC

Posted 1 week ago

VIEW JOBS 10/18/2020 12:00:00 AM 2021-01-16T00:00 Position Overview: We are seeking Store Sales Associates in various locations throughout Anchorage and Eagle River.... Brown Jug Store Locations Brown Jug is a premium retailer of wine, beer and spirits. We offer a great place to work, with a friendly atmosphere and energetic work environment. We provide our Customers with CONVENIENCE, SELECTION, and TOP NOTCH SERVICE! Each person on our team plays an important role in our company's success. We promote a team atmosphere that is busy and challenging, but always aims to be co-operative and fun. When you choose to work with us you can be sure you will be treated with the respect and support you need to be a success. We are seeking Store Sales Associates in various locations throughout Anchorage and Eagle River. As a Store Sales Associate, you will be expected to provide exemplary customer service to every person who walks into our store, understand customer needs and instill a customer mindset within the store, participate in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers. Required Skills Primary/Major Duties and Responsibilities (Essential Functions): People Skills * Customer service driven, friendly, willing to talk to all customers * Effective verbal communication skills * Maintain a professional appearance, demeanor and attitude at all times Customer Offering * Deliver exemplary customer service * Greet customers when they enter the store and take customer to product when required * Generate sales by educating, advising and suggesting products to every customer * Maintain a high level of service and product knowledge by completing all training within required timeline * Assist customer from store and/or offer car service when appropriate Financial * Complete customer transactions on the Point-of-Sale (POS) device, including payment * Ensure all cash handling policies & procedures are adhered to * Ensure all opening & closing procedures are done correctly (when applicable) * Complete end of day till reports (when applicable) * Ensure safe is locked at all times and deposits are secured (when applicable) Day to Day Operations * Perform all opening and closing procedures (when applicable) * Stock shelves and cooler with product * Participate in merchandising and promotional activities * Participate in routine store maintenance and cleaning * Other tasks as assigned Regulatory Adherence * Ensure that OHS, LP, ProServe/Serving It Right/TAP or Rserving and other regulatory requirements and procedures are implemented and adhered to * Maintain First-Aid, LP and OHS Training * Maintain ProServe/Serving It Right/TAP or Rserving Certification * Ensure AGLC/BC LRS/AK ABC Board and other government guidelines are met * Adheres to all Afognak Native Corporation policies, with a focus on Social Responsibility Required Qualifications and Experience: Work Experience - Required/Preferred * Minimum, 1-year experience in retail environment (preferred, not required) Education - Required/Preferred * High School Diploma or equivalent * ProServe/Serving It Right/TAP or Rserving Certification is considered an asset * First-Aid Certificate is considered an asset * Training in wine/beer/spirits (preferred, not required) Physical Requirements * Available to work a varied retail schedule, including evening and weekends * Able to safely lift up to 50 pounds * Able to stand for an extended period * Comfortable climbing ladders Other Skills and Capabilities - Required/Preferred * Highly self-motivated * Customer service driven * Effective teamwork skills * Strong sales background * Strong communication skills (written and verbal) * Must be able to pass a Background Check * Must have access to reliable transportation Employees have the following basic rights: * Right to refuse unsafe work * Right to participate in the workplace health and safety activities through the Health and Safety Committee (HSC) or as a Worker Health and Safety Representative * Right to know, or the right to be informed about, actual and potential dangers in the workplace Employees responsibilities include the following: * Employees must work in compliance with OH&S acts and regulations * Use personal protective equipment and clothing as directed * Report workplace hazards and dangers to your Manager or Health and Safety Representative * Report all accidents and incidents immediately to their Manager and document accordingly * Report all broken or damaged equipment to your Manager and document accordingly Workplace Hazards * Robbery and shoplifting - psychological stress, violence and harassment * Overexertion injuries * Lifting and Handling Materials * Slips, trips and falls * Knives and broken glass Alutiiq LLC Wasilla AK

PT - Sales Associate - Appliances

Lowe's Companies, Inc.