PT Sales Associate

Ascena Retail Group New Haven , CT 06501

Posted 2 days ago

Brand Overview:

At Ann Taylor, we see beauty in a woman's real life. From simple pleasures to more momentous occasions, the life she lives offers far more allure than any fantasy. She cultivates it with careful thought and curiosity, choosing only what feels right and rings true. She has the courage to know who she is. And she knows we know her too. Along the way, we've been a constant source of inspiration and style, helping her look and feel her best at every moment. It's something we try to do with everything we create: elevate her everyday, every day.

We believe what you do is just as important as how you do it. We're committed to fostering a community where all Associates lead with their strengths, feel connected to what we stand for, are accountable to growing our culture together, and are supported in their individual development. You're invited to discover the unparalleled opportunities that await you.

Ready to apply? We currently have an opportunity for a PT Sales Associate to join our team located at our Store 0001-New Haven-ANN-New Haven, CT 06510.

Position Overview:

Position Overview:

Drives revenue by providing clients exceptional services through relationship building, sharing style/product information, and presenting a clean, and a safe well-maintained store environment. Consistently achieves individual goals, which support store goals.

Primary Responsibilities/Accountabilities:

  • Embraces our values & sets an example through his/her behaviors

  • Responsible for compliance with all ANN INC. practices and proc3edures

  • Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads

Revenue Generation:

  • Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store's overall goals

Client Experience:

  • Provides excellent client service by anticipating the client's needs, exceeding expectations, and adhering to ANN INC. service experience standards

  • Acknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients

  • Addresses client concerns, coming to resolution when possible, and involving management where appropriate

  • Portrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional

  • Takes ownership, solicits and incorporates feedback for professional growth and development Consistently receives positive, unsolicited client feedback

  • Communicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone

  • Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences

  • Embraces our values and behaviors and inspires team by leading by example through his/her words and actions Supports an environment of learning and trust by acting as a positive role model

  • Is responsible for compliance with all Company policies, practices and procedures and all federal, state and local laws

Operations:

  • Completes opening/closing procedures and tasks as directly by Leadership Team with a client focus (e.g. replenishing merchandise; recovering the store and styling rooms; processing shipment including but not limited to: unpacking, hanging, steaming; cleaning including but not limited to: dusting, vacuuming, and removing trash; executing merchandising moves; marketing updates; and completing prices changes.)

  • Meets merchandise processing standards and maintains an organized and accessible work area

  • Adheres to Loss Prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets

  • Maintains a safe work environment and reports any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.)

  • Participates and assists in the preparation for the stores' inventory

  • Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business

  • Follows all ANN INC. operational guidelines, processes, and procedures

  • Reviews Bulletin Boards daily

Technical Expertise:

  • Demonstrates a desire and ability to be learner responsible and navigates the ANN INC. computer learning systems

  • Performs register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments)

  • Is proficient in using Distributed Order Maintenance (DOM's) and StyleFinder to locate product for clients and processes transactions accurately

  • Operates phone, answering calls with an appropriate greeting, transferring and placing calls on hold

  • Operates and understand the functions of the PDT

Product/Brand Management:

  • Understands and can clearly articulate the Company's brand positioning, including: the uniqueness of all expressions of ANN INC., current marketing and promotional initiatives, markdowns, POS events, Bounce Back promotions, coupon events, lifestyle concepts to internal and external clients

  • Lives the ANN INC. Purpose, Vlaues & Behaviors, Practices in all interactions

  • Participates in and attends Store Meetings

  • Proactively uses associate education tools to build product and styling knowledge with his/her peers

  • Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress code guidelines

  • Packages and wraps client purchases according to ANN INC. standards

Position Requirements:

  • Client Service: Ability to function as a role model, ensuring that the client remains the top priority. Takes initiative to build a loyal client base

  • Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes

  • Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.'s guidelines

  • Communicatio: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates

  • Accuracy: Ability to handle cash and provide change without error

  • Schedule: Remains flexible in scheduling that meets the needs of the business

  • Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock room

Educational Requirements and Experience:


  • Minimum Requirements: High School Diploma or GED
  • Minimum one year sales associate or relevant experience in the services industry with proven results

Location:

Store 0001-New Haven-ANN-New Haven, CT 06510Position Type:Regular/Part time

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

Note to Rhode Island Applicants: The Company is subject to Chapters 29 38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the state's workers' compensation law.


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Primary Responsibilities/Accountabilities: * Embraces our values & sets an example through his/her behaviors * Responsible for compliance with all ANN INC. practices and procedures * Additional responsibilities as assigned by the Store Manager or Co-Manager Sales Lead Responsibilities In addition to Sales Associate roles of providing excellence in delivering the Client Experience, the Sales Lead is responsible for supporting the Store Manager and CO-Manager in overseeing the operational functioning of the store including, but not limited to: * Supporting the business strategy & adjusting to effectively reach goals * Driving revenue by proactively managing the client experience while effectively performing Manager On Duty responsibilities – Assuming the MOD role when Store Manager/Co-Manager is not on the floor * Utilizing tools to ensure a client-focused team environment * Driving volume & anticipating clients' needs while communicating store metrics & individual performance to motivate associates * Coaching Associates "in the moment" on client interactions & performance to maximize productivity & capture client opportunities * Possessing keys to the store, performing opening and closing procedures in the absence of management (e.g., opening/closing registries, opening checkli9sts, bank deposits, filling in, recovery, cleaning, retrieves/send email, review AT Web, accepts/receives shipment * Assuming PIN and signature privileges for register functions requiring approval * Utilizing reports to make effective merchandising decisions & style the store in Division standards * Leveraging tools, assessing and taking action to drive operational excellence through Stanard Operating Procedures (SOP's) * Ensure optimal coverage and productivity in all areas of the store through scheduling appropriately * Complete daily tasks to ensure store runs smoothly and meets all ANN INC. standards and guidelines * Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business * Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress code guidelines * Treats others fairly and with respect, valuing differences Position Requirements: * Client Service: Ensures that the client remains the top priority while balancing required tasks and overall store operations * Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines * Merchandising: Knowledge of visual standards and techniques, and ability toimplement and maintain with ANN INC.'s guidelines * Accuracy: Ability to handle cash and provide change without error. Ability to prepare nightly deposit as necessary. Captures accurate information for all transactions including signatures, addresses, and original receipt data * Communication: Communicates effectively with Clients, Members of Management, Buyisness Partners, and Store Associates * Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts * Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor, stock room and office Educational Requirements and Experience: * Minimum Requirements: High School Diploma or GED * Minimum six months Sales Associate experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher * Part-time or full-time managerial experience preferred Location: Store 0001-New Haven-ANN-New Haven, CT 06510Position Type:Regular/Part timeEqual Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law. Note to Rhode Island Applicants: The Company is subject to Chapters 29 – 38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the state's workers' compensation law. Ascena Retail Group New Haven CT

PT Sales Associate

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