PT Lumber

Lowe's Companies, Inc. Tarboro , NC 27886

Posted 3 months ago

What You Will Do

All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate Sales Floor, this means:

  • Being friendly and professional, and engaging customers to help with project needs and answer questions.

  • Ensuring merchandise is accurately accounted for, handled, and ready for customer pick-up.

  • Engaging in safe work practices and encouraging others to do the same.

The Customer Service Associate Sales Floor delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. Overall, most of this associate's time is spent interacting with our customers and ensuring they receive the best possible shopping and project planning experience.

Travel Requirements:
This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

What We're Looking For

  • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.

  • Requires morning, afternoon and evening availability any day of the week.

  • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

  • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed

Minimum Qualifications

  • 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
  • 6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.

Preferred Qualifications

  • Certification in trade related to department (e.g., kitchen, plumbing, electrical, lawn and garden).
  • 1 year of retail experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
  • 1 year of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
  • 1 year of retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
  • 1 year of retail experience in related department (e.g., kitchen, plumbing, electrical, lawn and garden).
  • 1 year of experience in a customer service position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden).
  • 1 year of experience working in any department at a Lowe's retail store.
  • 1 year of supervisory experience in any field, including directing, evaluating, and coaching employees.

If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Apply Now Save Job View Saved Jobs Email Job


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
PT Customer Lead Food Lion

Delhaize America

Posted 3 days ago

VIEW JOBS 10/15/2019 12:00:00 AM 2020-01-13T00:00 Primary Purpose: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. Duties and Responsibilities: * Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience * Greet each customer and uses his or her name whenever possible * Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together * Check the bottom of every cart and under all baby seats for items before completing an order * Follow correct bagging procedures for the correct use of bags by type * Scan customers' order and handles the payment transaction, per standard practice * Avoid personal conversations with other associates when customers are present * Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers * Follow procedures for refunds and error correction * Make every attempt to maintain accurate cash control * Follow procedures and performs overrides * Identify customers needing assistance and offers to take the customer's order to their car * Maintain alertness and call for assistance when needed to service customers per service standards * Check prices quickly and accurately * Is courteous and helpful to other associates * Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code * Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice * Ensure work station and front end area of the store has a neat and clean presentation * Report any register malfunction to the Customer Service Manager or MOD * Ensure the MVP savings center KIOSK is filled with paper and properly working * Adhere to all company guidelines, policies and standard practices * Observe and correct all unsafe conditions that could cause associate or customer accidents * Notify QA of any cleaning issues or maintenance required on front end * Successfully complete computer based training (CBT) and training aid courses * Perform the task of cashier when scheduled or as needed per the surge plan guidelines * Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained * Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and re- stocks cigarette drawers at each check lane * Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity * Perform all other duties as assigned Requirements Qualifications: * High school graduate or equivalent preferred * Effective communication and customer service skills * Ability and willingness to learn multiple tasks and technical requirements of the job * Ability to perform the technical requirements of cashier and service center * Must meet minimum age requirements to perform specific job functions * Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements: * Ability to use computers and other communication systems required to perform job functions * Perform repetitive hand and arm motions * Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion * Pull or push up to 75 lbs. on occasion * Stand 100% of the time, frequently walking short distances * Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners * Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator * Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level * Meet established volume activity standards for the position * Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time * Have sufficient visual ability to check ID cards, checks, invoices and other written documents Apply On-line Delhaize America Tarboro NC

PT Lumber

Lowe's Companies, Inc.