PT Clerk-Residence Life Operations Clerk (Pool)

Job Title PT CLERK-RESIDENCE LIFE OPERATIONS CLERK (Pool) Position Status Part Time Classification Title Part-Time Clerk-Up to 19 hpw Work Location Main Campus-3600 N. Garfield, Midland, TX Job Summary

As a Residence Life Clerk at Midland College, you will provide administrative support and assist in the day-to-day operations of the residence life department. This includes mail handling, daytime on-call responsibilities, policy enforcement, front desk duties, excellent customer service, and administrative support tasks. The Residence Life Clerk is an integral part of the residence hall community, contributing to the overall well-being and satisfaction of residents. This role requires a dedicated individual who is committed to providing exceptional service and support to residents and staff alike.

Required Qualifications

• High school diploma or equivalent required.

• Excellent communication and interpersonal skills.

• Ability to multitask and prioritize in a fast-paced environment.

• Strong attention to detail and accuracy in record-keeping.

• Strong communication and problem-solving skills.

• Knowledge of basic computer applications (e.g., Microsoft Office suite).

• Ability to maintain confidentiality and handle sensitive information with discretion.

• Flexibility to work evenings, weekends, and holidays as needed.

Preferred Qualifications

• Associates Degree preferred.

• Previous Administration or Customer Service experience.

• Experience with multi-line telephone.

Essential Functions

Mail Handling:

• Sort and distribute incoming mail and packages for residents

• Maintain accurate records of mail and package deliveries

• Daytime On-Call Responsibilities:

• Report and respond to resident inquiries and emergencies during daytime hours

• Report and coordinate with maintenance staff to address issues promptly

• Maintain a safe and secure environment within the residence hall/building

Policy Enforcement:

• Report residence life policy and procedure violations to Midland College to Professional On-Call staff member

• Monitor resident behavior; report and document any violations

• Collaborate with resident advisors (RAs) and other residence life staff to ensure policy compliance

• Assist Hall Managers and Resident Assistants with Health and Safety Checks on residents as needed

Front Desk Duties:

• Greet residents and visitors, providing basic information and assistance

• Assist with check-ins, check-outs, and room assignments as needed

• Answer phone calls and direct issues to appropriate party

Administrative Support:

• Assist with filing, data entry, and maintaining records

• Coordinate meetings, events, and programs within the Midland College residential community

• Collaborate with other staff members to ensure efficient operation of the residence life department

• Comply with all FERPA guidelines

Collaborative Team Member:

• Collaborate with Residence Life staff, including Resident Assistants and Residence Hall Managers to foster a supportive community environment

• Participate in staff meetings, trainings, and professional development opportunities

• Collaborate with other staff members to ensure efficient operation of the residence life department including other part-time front desk assistants

• Other duties assigned

Physical Demands

• Must be able to remain in a stationary position more than 50% of the time

• Must be able to sit or stand for long periods of time

• The person in this position needs to move to other locations on campus occasionally

• Repetitive use of a keyboard at a workstation

• Use of manual dexterity

• The person in this position frequently communicates with others; must be able to exchange accurate information

• Use of Audible and Visual Communications

• Frequently moves equipment or paperwork weighing up to 20 pounds

• Duties indoors and some outdoors

Security Sensitivity

All Midland College positions are security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. An employment offer is contingent on completion of a satisfactory criminal background investigation.

Min Salary $12.00 per hour Max Salary $12.00 per hour Pay Statement

Posting Detail Information

Posting Number P01231S2016 Open Date 06/10/2024 Position Available Immediately Special Instructions to Applicants

All documents must be electronically submitted through the Midland College Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Documents that must be submitted online: Completed online application and resume.

Please note: You are applying for an applicant pool position. Application status may be obtained from the hiring supervisor. Please call (432) 685-4532 for additional details.

EEO Statement

In its efforts to promote nondiscrimination and as required by law, Midland College does not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, military status, genetic information, or on any other basis prohibited by law. Additionally, the College does not discriminate against an employee or applicant who acts to oppose such discrimination or participates in the investigation of a complaint related to a discriminatory employment practice. Employment decisions will be made on the basis of each applicant's job qualifications, experience, and abilities.