PT Clerical Assistant, Enrollment Services

About North Shore Community College:

North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE).

Job Description:

PT Clerical Assistant, Enrollment Services

Campus Location: Remote

Work Schedule: Monday - Friday between the hours of 8am-1pm Up to 20 hours a week.

SALARY: $18.00 per hour, non-benefited position, up to 20 hours per week.

GENERAL STATEMENT OF DUTIES:

The part-time clerical assistant will serve remotely as a key information source for prospective and enrolled students to North Shore Community College. As part of a team, the clerical assistant will present information on a variety of topics daily through the virtual front desk. Student Affairs clerical assistant will participate in training activities.

DUTIES AND RESPONSIBILITIES:

• Assists prospective and enrolled students in a virtual setting, utilizing services such as Zoom, live chat, text, phone, and other collaboration tools.

• Greeting individuals, identifying their needs and referring them to campus experts

• When needed, provide translation for Spanish-speaking individuals directly or in consultation with campus experts

• Actively participate in training experiences and other related duties assigned

Requirements:

• Ability to work remotely with access to reliable internet for regular video conference activities

• Excellent communication skills

• Successful experience interacting with culturally diverse populations.

• Bilingual required

• Candidates will be required to pass a CORI/SORI and/or a National background check as a condition of employment

Additional Information:

STARTING DATE: ASAP

North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in it programs and activities as required by Title IX or the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Action of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquires or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, Nick Royal, the Massachusetts Commission Against Discrimination or the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. North Shore Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here.

Application Instructions:

Submit cover letter and resume. Applicants selected for an interview will need to provide the name, address, email and telephone number of at least three current professional references before the interview takes place.