PT - Sales Associate - Internet Fulfillment

Lowe's Companies, Inc. Estero , FL 33928

Posted 2 months ago

What You Will Do

All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means:

  • Being friendly and professional, welcoming customers to Lowe's and helping with home improvement project needs.

  • Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner.

  • Engaging in safe work practices and encouraging others to do the same.

The Customer Service Associate is responsible for customers' experience with Lowe's. This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met. In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store.

The Customer Service Associate responsibilities vary dependent on the department he/she supports. Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset.

Travel Requirements:This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

What We're Looking For

  • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.

  • Requires morning, afternoon and evening availability any day of the week.

  • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

  • CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.

  • CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed

Minimum Qualifications

  • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.

  • 6 months of experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.

  • Ability to obtain sales related licensure or registration as may be required by law.

Preferred Qualifications

  • 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.

  • 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.

  • Bi-lingual skills, if applicable to the store.

  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Associate

Hand & Stone

Posted 2 days ago

VIEW JOBS 12/3/2020 12:00:00 AM 2021-03-03T00:00 Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to: * Provide excellent customer service to members/guests * Welcome and greet members/guests upon arrival * Answer phones, book appointments, sell memberships, gift cards and upgrades * Follow proper filing procedures/file maintenance * Promote health/wellness benefits of massage therapy * Maintain a professional and clean work environment & appearance * Positive, energetic attitude * Team player * Perform various other duties as assigned What's in it for you? * Hourly wage plus commissions and bonuses * Flexible schedules * Professional and safe work environment * Employee discounts * Employee rewards program/employee referral bonus * Contests Job Requirements: * Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles. * Excellent personal appearance, good verbal and written communication skills. * Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest Hand & Stone Estero FL

PT - Sales Associate - Internet Fulfillment

Lowe's Companies, Inc.